JOB TITLE: Lead Facilities Services Technician
REPORTS TO: Facilities Services Supervisor
The Facilities Technician will assist in the day-to-day Facilities operation, moves, changes, and dealing with building services/maintenance, cleaning and security tasks. Reporting to the Facilities Services Supervisor, the role involves interacting with staff and contractors at all levels to provide excellent levels of customer service.
PRIMARY DUTIES AND RESPONSIBILITIES
Facilities
1. To assist with monitoring the Facilities Helpdesk. Responding and resolving, in a timely and professional manner to Facilities Helpdesk issues.
1. To undertake regular building inspections, working from a PPM schedule, to ensure that the upkeep of the building fabric and maintenance of the offices are maintained.
1. To ensure that the program of building maintenance is carried out to comply with statutory requirements, working with both the Landlords and Kirkland’s directly appointed contractors.
2. To direct contractors to carry out works in accordance to Landlord and Kirkland Guidelines. Ensuring Health & Safety compliance and submission of relevant RAMS.
3. To work with all relevant departments on internal office moves and accommodation for leavers, joiners and seat transfers.
1. Ordering of materials and labour, obtaining quotes, placing orders etc.
1. Putting together & giving tool box talks to Facilities staff & contractors,
1. Manage off-site & on-site storage inventory, collections & orders.
Contractors
1. To liaise with building contractors, such as cleaning, security and building maintenance to ensure the delivery of their services in a timely, professional and responsive manner.
2. Co-ordinate and arrange internal/external contractor works alongside the Facilities Supervisor and M&E Manager. (Requesting & reviewing RAMS, submitting permits, issuing Security names, timing, access, signing in on-site, etc.)
Security
1. To co-ordinate with building security access for contractors who are working in the building during office and out of office hours.
Health & Safety
1. To carry out biweekly/weekly inspections of First aid box supplies across and inspections of status inspections of Defibrillators.
1. Keep the H&S folder up to date, carry out COSHH assessments, Risk Assessments, scheduled checks & Method Statements
1. Carrying out H&S inductions for contractors and Facilities new joiners
General
1. To provide monthly activity stats for the management departmental report.
1. To undertake any other task or responsibilities, that reasonably falls within the remit of this position.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
1. Good writing and communications skills.
2. Good interpersonal and follow-through skills.
3. Good attention to detail and ability to keep accurate records
4. Ability to use initiative, be proactive and get things done
5. Ability to work well as a team with other support departments, especially General Services and IT