Sitehop Sheffield, England, United Kingdom
Technical Operations Coordinator
Sitehop is a technology startup building a faster, better, greener alternative to the encryption options on the market today. Unlike software, our product delivers super-fast encryption and is easily deployed onto network hardware. Sitehop is disrupting the cybersecurity and networking market by developing hardware products and solutions that deliver ultra-high speed, low latency, cryptography solutions for Cloud Infrastructure, 5G Telecom, and Industry 4.0 solutions.
We seek talented and driven individuals to be an impactful part of our journey. This is an opportunity for entrepreneurial innovators who are comfortable working in a dynamic environment on game-changing technology.
About the Role
We’re on the hunt for a Technical Operations Coordinator with a knack for document control, a passion for process, and maybe a mild obsession with well-labelled folders. If you’ve worked with Arena or NetSuite, amazing. If not, but you’ve got the hunger to learn and the hustle to back it up, we’re still all ears.
At Sitehop, we’re scaling fast and building cutting-edge cybersecurity hardware, but even the coolest tech falls apart without strong foundations. That’s where you come in.
Key Responsibilities
* Own and maintain our document control process keeping engineering, product, and ops aligned, compliant, and audit-ready.
* Support the team in managing BOMs, part numbers, and product configurations.
* Ensure documents and data in Arena PLM and NetSuite ERP are accurate, complete, and current.
* Support configuration management activities across the product lifecycle – think traceability, versioning, approvals.
* Act as the calm in the storm for cross-functional teams needing help with documentation, templates, and workflows.
* Champion operational consistency and be the gatekeeper of quality when it comes to how we document and share information.
Skills & Experience
* Experience in document control, configuration, or operations admin roles – bonus points if you’ve done this in a tech or engineering company.
* Working knowledge of Arena and/or NetSuite is a major plus. If you haven’t used them but you pick up tools fast, we still want to talk.
* Hyper-organised & eagle-eye for detail.
* Process-oriented mindset, with a ‘how can this be better?’ attitude.
* Comfortable working in a fast-paced, scale-up environment where you might wear more than one hat (and maybe design the hat documentation too).
Why Sitehop?
At Sitehop, we’re building cutting-edge hardware to protect the world’s most critical networks. We move fast, we think bold, and we give our people the autonomy to do their best work.
Join us and be part of a team where your contribution isn’t just noticed – it’s essential.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Computer and Network Security
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