Kent Community Health NHS Foundation Trust
The NHS is evolving, with a greater focus on community-based care, making now an excellent time to join us.
We are seeking an enthusiastic and adaptable administrator to join our professional team.
We are a close-knit but inclusive team, and we welcome applications from individuals who can bring a professional approach and fresh ideas.
Main duties of the job
Do you have the skills and experience to support the NHS in delivering excellent patient care? Great patient care requires great people to support clinical teams. That’s where you come in.
We are always looking for enthusiastic, responsive, and adaptable individuals to join our outstanding trust. This role is vital as you will use your knowledge, experience, and expertise to provide admin support to our dedicated NHS teams.
We prioritize patients and expect all our colleagues to do the same. While NHS experience isn't mandatory, a passion for delivering excellent patient care and maintaining that passion professionally is essential.
This role may be challenging, but your contribution will directly impact the positive experience of our patients and service users daily.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, applications from candidates unable to provide proof of right to work in the UK cannot be accepted.
About us
Rated 'outstanding' by the CQC, we are committed to high standards of patient care and excellent services to improve community health. We seek outstanding individuals who share our values: compassionate, aspirational, responsive, and excellent.
We believe that diversity, equity, and inclusion lead to better patient outcomes and a happier workforce. We welcome applications from people of varied backgrounds, perspectives, and experiences.
Our application forms include questions about your protected characteristics, which are confidential and used solely to promote diversity and equitable opportunities.
We support flexible working arrangements to help you balance work, personal, and family commitments. Discuss with us how we can accommodate your needs.
Discover your career pathways with KCHFT.
Job responsibilities
Many roles in our community trust require a valid UK driving license, especially when travel is necessary for duties. If you are unable to drive due to a disability, please contact the Recruitment Team at kentchft.recruitment@nhs.net with the vacancy reference for support.
Review the job description and person specification carefully to demonstrate how your experience aligns with the role. If you need an application in an alternative format, contact our recruitment team. Ensure all information provided is accurate and truthful.
If you have questions, the recruiting manager would be happy to assist. Their contact details are in the job advert.
Apply promptly, as some roles attract many applications, and vacancies may close early due to high interest.
At KCHFT, we strongly encourage all colleagues in clinical and non-clinical roles with patient contact to be fully vaccinated for everyone's safety.
Learn more about the community difference here.
Good luck! We look forward to welcoming you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
* Level 3 qualification (e.g., 2 A/AS levels, NVQ Level 3, BTEC diplomas, certificates, or awards, International Baccalaureate diploma) or equivalent experience.
* NVQ Level 3 in Business Administration, Customer Service, or Team Leading/Supervision.
Experience
* Team working experience
* Versatility in handling various tasks
* Experience managing confidential information
* Experience working with the public
Knowledge
* Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
* Understanding of health and social care sectors, including NHS structures, policies, and processes
Skills and Abilities
* Excellent interpersonal and verbal communication skills, both on the phone and in person, with patients, the public, and colleagues
* Strong written communication skills
* Ability to record accurate minutes and present them professionally
Additional Skills and Attributes
* Effective communication and teamwork across diverse backgrounds and levels
* Concentration and focus amidst interruptions
* Attention to detail, accuracy, and organizational skills
* Valid driving license and access to a vehicle
Personal Attributes
* Friendly and approachable manner
* Logical problem-solving skills and initiative
* Willingness to learn
* Patience and tolerance, especially with complex information
* Innovation and objectivity in resolving issues
* Ability to prioritize, meet deadlines, and perform under pressure
Other Requirements
* Ability to maintain confidentiality and discretion
* Self-organized with minimal supervision
* Professional conduct during busy periods
Disclosure and Barring Service Check
This role requires a Disclosure and Barring Service check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Employer
Kent Community Health NHS Foundation Trust
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