The Cake Crew are seeking a Head of Technical to lead the technical and quality function in our bakery site in Bala, North Wales. This is a customer-facing role dealing with our customers, so experience of working with the major supermarkets is a must. The role is site-based, and hours of work are Monday - Friday 9am - 5pm with some flexibility to meet the demands of the role.
The purpose of the role is to define and implement the site's compliance to quality, food safety, and regulatory requirements. Lead the food safety and quality ethos ensuring continuous improvement and compliance with BRCGS, customer, and any additional site standards including RSPO, Rain Forest Alliance.
Main Responsibilities:
* Lead the technical function for the site ensuring the workload is completed in a timely manner, to required standards.
* Ongoing team training and development, completion of annual appraisals, and support where required.
* Manage and lead all 3rd party audits including the latest BRCGS, all retailers, and accreditation schemes including RSPO, UTZ, etc.
* HACCP team lead including management of the HACCP system and associated documents and implementation within the factory.
* TACCP/VACCP team lead including management of risk assessments and associated documents.
* Implementation and management of the FSQMS system including completion and review of procedures, paperwork, and spreadsheets.
* Overall responsibility for ensuring retailer and 3rd party standards are met and upheld across the site, driving audit-ready standards in both the factory environment and documentation.
* Responsible for all food relevant legal compliance, including changes to legislation/regulations and requirements including the transition out of the EU.
* Key contact for all retailer management including face-to-face interaction, reviews, and issues, support in management of retailer systems and updates.
* Liaison with departmental heads.
* Supplier assurance:
* Support supplier and raw material approval Supplier approval audits/visits.
* Completion of risk assessments;
* Micro, chemical, nutritional, allergenic risk assessments and associated testing schedule.
* Traceability & mass balance schedules including recall & withdrawal.
* Internal audit schedule & management.
* Other Technical Responsibilities:
* Technical team budget and spend.
* KPI Reporting.
Person Profile:
As part of the Senior Leadership Team, the Head of Technical must have excellent communication, organisation, and decision-making skills, with the ability to work under pressure and to tight deadlines. As the main point of contact for Technical customer visits and audits, the Head of Technical must demonstrate active involvement in the factory and have a motivational and coaching approach. Provide continuous development of the Technical Team. Must maintain the standards required by the Company and customers to meet or exceed expectations. Experience of working to and achieving high standards against the BRCGS standard and retailer relevant standards (Sainsbury's, Tesco, Morrisons, ASDA, Lidl, Aldi).
Skills and Experience:
* Experience within Technical in the food industry essential, ideally within bakery.
* Previous management experience within a technical team.
* Degree level or similar in food science-based degree.
* HACCP Level 4.
* Food Safety Level 4.
* TACCP/VACCP Training.
* Allergen Training.
* Auditor Training.
* Experience of compliance to the latest BRCGS Standard.
* Knowledge of retailer systems and codes of practice.
* Accuracy, attention to detail, and numerate approach to provide data on time in the right format.
* Proactive and finds solutions to problems.
* Confident, articulate, and courteous communicator in all methods of communication.
* Actively works with the team to create a positive team environment.
* Highly flexible, competent, and adaptable, taking responsibility for own learning.
* Undertakes tasks with enthusiasm and takes pride in his/her work at all times. Communicates effectively at all levels, considers others’ opinions, and always treats others with respect.
* Displays a positive and professional attitude.
* BRC Lead Audit Trained.
* BRC audit experience.
* Experience working with retailer specification systems.
* Knowledge of JS, Tesco, ASDA, Morrisons, Aldi, Lidl codes of practice.
To apply, complete the application form and forward with your CV. Or for further details, email (url removed).
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