* Position: Sales Administrator
* Salary: up to £30,000
* Location: Broadridge Heath
* Hours: Monday – Friday
* Benefits: On-site parking
A well-established stockist and distributor of electrical components is seeking a Sales Administrator to join their team. This company supplies a wide range of products to industries such as aerospace, defence, medical, industrial, rail, and transportation worldwide. The Sales Administrator will play a key role in maintaining strong relationships with customers, ensuring their requirements are met efficiently. As a sales administrator you will be responding to customers enquiries and quotations, maintaining databases and supporting Business development managers.
Sales Administrator responsibilities:
* Identify part numbers for quotation using the information within our database and secure the best cost price available
* Load customer RFQs into the database, ensuring accurate and timely entry
* Obtain quotations from suppliers for part numbers where information is not already provided
* Upload supplier responses to the acquired quotations promptly
* Maintain and update valid quotations for all high-running parts using the information in our database
* Conduct a commercial review of customer orders upon receipt and present the reviewed order to the customer service team for processing
* Provide support to the customer service team by assisting with order loading, order book reconciliation, and export classification
* Address and report any issues that arise within the customer service functions
Skills & experience required:
* Proficient IT skills
* Understand the markets in which they operate and the position of various major competitors in those markets
* Exceptional communication skills, both written and verbal
* Strong organisational abilities
* Polite phone manner and well-spoken
* Excellent listening skills
* Create documents and spreadsheets
* Outstanding customer service capabilities
* Effective problem-solving skills
* Knowledge of an additional language besides English is advantageous.
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