If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application. Job Title: Veterinary Receptionist Salary: £22,542.19 per annum Location: Pets'n'Vets - Roundhouse Veterinary Hospital, Pollokshaws Job Type: Permanent, Full-time Hours: 37.5 hours per week We are currently seeking a Client Care Advisor to join our fantastic team. You will be front of house, welcoming clients and their pets into the practice. The Pets'n'Vets Family part of the Linnaeus Group have practices across the Glasgow area. We have a position primarily based at our Roundhouse Veterinary Hospital in the Pollokshaws, but the successful applicants may also be required to work at any of our other practices. The Roundhouse Hospital provides both a first-class referral service and 1st opinion clinical work. Our receptionists are often the first point of contact when the client calls or arrives at the hospital and our other practices. The receptionists are a friendly face and listening ear when our clients need it most, and valued support for our clinical teams. No previous veterinary receptionist experience necessary as the successful candidates will go through an initial intense training programme Your Role And Responsibilities Managing the practice diary; booking in appointments and surgical procedures. Answering a range of client questions via email and telephone. Pro-active communication between clients and colleagues to ensure the day runs smoothly Administration duties e.g. scanning paperwork, filling in forms etc. Processing prescription requests. Taking payments. Promoting offers and services. Ensuring that reception is clean and well-stocked. Excellent IT skills – Microsoft (Outlook, Word and Excel) Benefits 25 days annual leave plus Birthday Day (non-contractual) Life assurance 4 x salary Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice Enhanced Sick Pay Enhanced Family Leave E-cars Salary Sacrifice (perm only) Cycle to Work Scheme Salary Sacrifice (perm only) Refer a Friend Pet Insurance Discount Discount Platform – Benefits Hub Reduced Gym Membership (Pure Gym) Associate Assistance Programme Eye Care Scheme Headspace Annual Flu Voucher About Us Our original site was established almost 50 years ago in the Southside of Glasgow. Since then, the unique Pets‘n’Vets ethos and style of veterinary care has infused six more surgeries. At our heart we are a business made up of animal lovers. We are incredibly passionate about what we do, and believe we are a little different to other veterinary practices. We offer the most up to date facilities and treatment, whilst firmly adhering to the values of traditional Glasgow veterinary care. All of our practices are RCVS accredited, including our Roundhouse Hospital which has been accredited with the prestigious RCVS Small Animal Hospital Accreditation. The Pets‘n’Vets Family is a great Glasgow success story; an expanding and progressive network of practices, with a very proud history and strong Glasgow roots. Interested? If you would like to apply for this role, please click ‘Apply’ at the top of the page. Or, for any questions, please contact gergana.prosenikovalinnaeusgroup.co.uk At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. Part of an amazing global family Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS. Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careerslinnaeusgroup.co.uk