Senior Server Technical Support Engineer
The Opportunity
My client, a leading international hardware distributor, has an opening for an experienced Senior Server Technical Support Engineer to join the company's existing team, supporting server hardware configuration, repair, and building.
This will be an office-based role, with the hours of work 8:45 am - 17:45pm Mon - Fri
Salary and Benefits
Dependant on experience ITRO £40,000 - £60,000
Benefits
Salary sacrifice pension, 24 days holiday plus your Birthday, Group Life Assurance,
Employee Assistance Program, Private Medical Insurance, Salary sacrifice electric cars and bike
Schemes, onsite parking, and EV charging.
The Company
My client is a leading international IT hardware distributor, located in Berkshire They specialise in tailored configured hardware server solutions, providing servers from leading manufacturers.
Established for more than 20 years, the technical department is a fun and enjoyable place to work, providing staff with games facilities within the office, including darts and arcade machines.
The Day to Day Role
Provide timely and effective technical support to customers via email and phone.
Resolve hardware build issues within the warehouse, adhering to Dell cable routing diagrams and machine specs.
Communicate with sales representatives regarding issues with builds and further their understanding of products.
Document and tracked customer issues a...