Housekeeping Floor Porter, The Savoy Hotel, London
Client: FAIRMONT
Location: London, United Kingdom
Job Category: Hospitality
EU work permit required: Yes
Job Reference: 74c1c1be3495
Job Views: 7
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Job title: Housekeeping Floor Porter
Department: Housekeeping
Inspired & supported by: Head Housekeeper
Salary: £32,130 (including service charge)
Your purpose will be: To assist the housekeeping department in being able to function smoothly and efficiently. To work as part of a team dealing with the cleaning and preparation of linen items.
You will be accountable for:
1. Ensuring that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Senior Housekeeper.
2. Being courteous and discreet with guest requests.
3. Handling guest queries in accordance with company standards.
4. Training new employees to the required standard.
5. Delivery of guest supplies and/or linen to guest floors as required.
6. Acting in accordance with fire, health and safety regulations and following the correct procedures when the situation arises.
7. Adhering to all Savoy policies and procedures as outlined by the hotel.
8. Being an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests.
9. Assisting Room Attendants with their enquiries in cleaning the rooms including filling the pantries.
10. Helping clean chandeliers; moving beds and linens in the rooms.
Qualifications
What you will need to do this role:
1. Excellent customer service skills
2. Highly organised and able to work independently and use initiative
3. Enthusiastic and positive personality
4. Strong communication skills
5. Experience in a luxury hospitality environment
6. Be physically fit for the role.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
1. Competitive salary, pension, and life assurance
2. 31–33 days of holiday (including public holidays)
3. Cashback for wellbeing/healthcare expenses & Perkbox
4. Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) - 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants - 20% off at other Gordon Ramsay restaurants and Restaurant 1890
5. Free stay at The Savoy after probation
6. Colleague restaurant, interfaith prayer room and wellness room
7. Laundry services for all colleagues
8. Gym access, cycle-to-work scheme and Virgin Active membership discount
9. Season ticket loan for commuting
10. Employee assistance program
11. English classes, optician reimbursements, and local discounts for F&B and retail
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