Job summary
We are looking for a highly motivated, committed and enthusiastic nurse leader that is passionate about delivering high quality compassionate care, who is also equipped with excellent interpersonal and leadership skills. You should be an enthusiastic, innovative, highly motivated senior nurse leader to fulfil this exciting role of Matron within the Medicine Group.
Main duties of the job
As Matron you will be:
1. a visible nurse leader and role model for a number of clinical areas with the responsibility and accountability for professional standards
2. professionally accountable and maintain the standards of professional practice as set by the appropriate regulatory body applicable to your profession or role
3. accountable for identifying and ensuring improvements in patient safety, patient experience and effectiveness of service
4. In conjunction with the Clinical Director & Group Directorate Manager, lead the implementation and delivery of the clinical service improvement plan
5. providing expert advice to the Group Directorate on all nursing matters
6. ensuring effective contribution to the delivery of the organisations objectives
7. providing line management for Senior Sisters / Charge Nurses, Clinical / Advanced Nurse Specialists and Consultant Nurses
8. managing a devolved budget for a number of clinical areas ensuring efficient and effective use of resources
9. required to contribute to the planning and execution of cost improvement programmes ensuring the quality of care is risk assessed and managed appropriately
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
10. Work with the Clinical Director to embed systems to deliver high quality person-centred care with compassion, dignity and respect and good health outcomes
11. Monitor and ensure Ward Sisters / Charge Nurses deliver on-going improvements in standards of nursing / midwiferies and nursing / midwifery services through the development of effective systems and processes
12. Implement agreed systems across the Group/Directorate to evidence and monitor the nursing contribution to national and local standards of care
13. Identify risks relating to nursing, developing & implementing action plans to mitigate them as well as alerting the Clinical Director and Head of Nursing / Midwifery and ensuring they are recorded on the appropriate risk register
14. Lead the development of nursing research agenda within the Directorate(s)
15. Engage in clinical practice to develop the skills of others
16. Monitor complaints about nursing and incidents related to nursing within the Group Directorate, ensuring appropriate responses and implementation of action plans effectively resolve issues identified
17. Implement agreed systems to identify opportunities for learning and sharing good practice
18. Take timely action when professional standards fall short of those acceptable
19. Implement agreed systems to deliver patient safety and prevention of harm assurance
20. Ensure the implementation and monitoring of practice standards that meet all Infection Prevention standards
21. Ensure learning from the root cause analyses of incidents, complaints and claims are translated into learning and improvement within designated areas
22. Participate in a range of formal management processes, investigation, hearing and implementation of findings where nursing staffs professional/personal conduct or professional competency is called into question
23. Undertake clinical activity, with a visible presence to patients and staff, whilst monitoring the quality of care and experience of patients in all clinical settings
24. Work with the Clinical Director to embed processes to engage patients and the public in service developments, to seek their views on existing services and to respond to their ideas and concerns
25. Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to Group/Directorate
26. Lead corrective actions when patients/carers raise concerns regarding care standards
27. Support the effective flow of patients through the organisation professionally leading and advising clinical teams to maintain the best patient experience in times of increased demand on capacity
28. Monitor and identify standards in relation to cleanliness and environment and ensure corrective actions are taken
29. Respond appropriately to patient concerns and questions raised via PALs and other informal feedback mechanisms Patient Opinion
30. Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally
31. Provide line management for Senior Sisters / Charge Nurses and Clinical / Advanced Nurse Specialists / Consultant Nurses and Midwives and provide a professional line of communication for Research Nurses
32. Manage nursing / midwifery pay and non-pay budgets
33. Provide leadership and direction to all nursing / midwifery staff in designated areas
34. Lead the implementation of the Nursing & Midwifery Programme in the Group/ Directorate
35. Undertake annual performance development review of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Specialist Midwives and Consultant Nurses ensuring each has a personal development plan to optimise their performance and potential for career progression
36. Develop and promote a positive culture within the Group/Directorate to enable continuous quality and service improvement
37. Act in accordance with the Nursing & Midwifery Council Code Standards of conduct, performance and ethics for nurses and midwives
38. Promote a positive image of nursing and midwifery internally and external to the Trust
39. Be an effective leader of change, embedding a culture of continuous quality improvement
40. Implement agreed systems to ensure the nursing / midwifery workforce is fit for purpose in relation to statutory and mandatory training
41. Ensure the NMC Standards to support learning and assessment in practice for education are met within Group / Directorate
42. Provide Clinical Supervision for nursing / midwifery staff within the Group/Directorates
43. Ensure the Senior Matron /Head of Nursing is briefed on all professional issues within the Group/Directorates
44. Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the designated clinical areas
45. Participate in the recruitment and selection processes of the Trust
46. Contribute to the redesign and planning for the modernisation of nursing
47. Facilitate effective multi disciplinary team working at service level setting clear and measurable improvement outcomes
48. Monitor and manage the performance of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Midwifery Specialists and Consultant Nurses against job descriptions and agreed performance monitoring frameworks
49. Develop and implement an effective workforce plan to support service delivery and quality standards
50. Contribute to the review and development of roles ensuring they add value to the patient pathway
51. Contribute to a Group/Directorate training plan for nursing to inform the education and training commissioning and in-house provision
52. Participate in the Trusts on call manager rota
53. Prepare and participate in Directorate / Divisional / Group / Organisational investigations and disciplinary hearings as required
54. Take a lead roll for defined projects or pieces of work as agreed
55. Contribute to the delivery of the Trusts strategic objectives
56. Work in collaboration with the Senior Matron / Head of Nursing / Midwifery to ensure cross cover arrangements in times of absence
57. Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign and adherence to Always Events
58. Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution
Person Specification
Qualifications
Essential
59. Health Care related Masters Degree
60. Management Training
Experience
Essential
61. Two years experience at Senior Sister/Charge Nurse level or above with staff management skills
62. Budgetary Management