Job summary Ice White Dental practice has an opportunity for an enthusiastic and proactive dental nurse/receptionist to join our team on a full time basis, with nursing qualifications to help in surgery where needed. Main duties of the job Greeting and directing all patients. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, etc. Advising patients of practice procedures. Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning. Taking payments. Nursing in surgery where needed. About us Ice White Dental is a long established dental practice in Grays, Thurrock (RM17). We are committed to providing our patients with the highest quality of private dentist and NHS dental care in a friendly and welcoming environment. Date posted 26 February 2025 Pay scheme Other Salary £12 to £13 an hour Contract Permanent Working pattern Full-time Reference number 8176-1 Job locations 87 Orsett Road Grays Essex RM175HH Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Experience Essential Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Ability to work as part of a team. Strong IT and administration skills, with a high level of accuracy and attention to detail. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. Desirable Previous medical or healthcare receptionist experience is desirable. Qualifications Essential Nursing qualification. Person Specification Experience Essential Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Ability to work as part of a team. Strong IT and administration skills, with a high level of accuracy and attention to detail. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. Desirable Previous medical or healthcare receptionist experience is desirable. Qualifications Essential Nursing qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address 87 Orsett Road Grays Essex RM175HH Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)