We are seeking to appoint a Senior Quality Officer to join a well-established team at Head Office in Chandlers Ford. This position is pivotal in maintaining and enhancing the Quality Management System (QMS), driving compliance, and fostering a culture of continuous improvement.
Supporting the Quality Manager, the Senior Quality Officer will act as a subject matter expert, ensuring the organisation consistently meets ISO 9001:2015 standards and delivers exceptional service to its customers.
The position has a unique combination of strategic responsibilities, such as process development and supplier management, with operational duties, including audits, root cause analysis, and mentoring junior team members.
Key Duties & Responsibilities:
1. Oversee and maintain the QMS, ensuring it reflects best practices and remains compliant with ISO 9001:2015 and other relevant standards.
2. Define and optimise internal processes, creating and updating quality policies and procedures to drive operational efficiency.
3. Manage and conduct internal and external audits, identifying non-conformances, preparing reports, and implementing corrective actions.
4. Maintain and improve supplier management systems, conducting regular assessments and managing the Approved Supplier List.
5. Champion continuous improvement initiatives, using methodologies such as Lean Six Sigma to enhance quality and operational perform...