K&C Construction Ltd Permanent 36 Hours per week Monday - Friday Competitive Salary: £23K - £26K Closing Date: 16/10/2024 We are looking for a meticulous and organised individual with a passion for property management and customer service. We are a leading construction company with an expanding rental portfolio, and we’re looking for a Residential Property / Customer Care Coordinator to join our dynamic team in North Wales. Benefits: Car Allowance Minimum 23 days holiday a year, with additional days accrued based on length of service Life Cover Pension Contribution Training towards Rent Smart Wales certification if required Key Responsibilities Customer Care : Provide exceptional support to homeowners and tenants, addressing enquiries, concerns, and maintenance requests promptly and professionally. Property Management : Oversee a diverse portfolio of residential properties, ensuring they are well-maintained and compliant with regulations. Chasing & Follow-Ups : Efficiently chase up contractors, suppliers, and team members to ensure timely completion of tasks. Rent Smart Wales : Although certification is desirable, it’s not essential. You will be responsible for keeping properties compliant with Rent Smart Wales and other housing standards. Tenancy Management : Assist in managing tenancy agreements, renewals and inspections. Organisational Excellence : Maintain meticulous records and ensure smooth communication between all stakeholders, including contractors, tenants, and homeowners. Desirable Skills & Experience: Strong organisational skills : Ability to manage multiple tasks and prioritise effectively. Communication : Excellent interpersonal and written skills for dealing with customers, tenants, and contractors. Attention to Detail : A meticulous eye for detail in coordinating maintenance, compliance, and tenant care. Proactive Attitude : A self-starter with the ability to chase up on outstanding tasks and ensure swift resolutions. Rent Smart Wales Certification : Desirable but not essential; training will be provided for the right candidate. Experience : Previous experience in property management is essential while experience in customer service, or a related field is preferred. Microsoft: Highly proficient in using all Microsoft packages Full UK driving licence If you are a motivated, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you