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Client:
Bletchley Park Trust Limited
Location:
Milton Keynes, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
6af5ad40a7d2
Job Views:
3
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Job Title: Visitor Services Assistant
Location: Milton Keynes, MK3 6EB
Starting Salary: £10.03 to £12.44 per hour
Job type: Permanent / Part time
Closing Date: 30 April 2025
About the company:
Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two.
About the role:
We are looking for a Visitor Service Assistant (Weekends) to join our Retail and Admissions team. As a Visitor Services Assistant you will work within admissions and the gift shop to welcome visitors and coach groups to Bletchley Park and provide exceptional service. You will assist with processing ticket sales, purchases and issuing Multimedia Guides.
You will be a team player, with a passion for amazing customer service and a strong sense of professionalism. You will be able to help with queries and any complaints in a calm and efficient manner. You will have a flexible approach to work and be comfortable working within a busy visitor facing role. Previous customer service / retail experience would be an advantage.
This role is visitor facing and as such uniform will be provided and a dress code is in place. Please see the Job Description for further details around the person requirements and job responsibilities.
The hourly rate for this role is below, increasing following the successful completion of a 6-month probationary period.
Working Patterns:
You will be working two days per week working both Saturday and Sunday. Normal hours of work will be 9.00 - 17.00 / 9.45 - 17.45 March to October, 9.00 - 16.00 / 9.45 - 16.45 November to February with ½ hour unpaid lunch break. Some evening hours will be required on occasion to support during special events.
* 33 days annual leave pro-rata (including statutory holidays)
* Complementary entry pass allowance per year
* A days' birthday leave (after 12 months service)
* A company pension scheme
* Death-in-service
Additional Information:
Strictly no agencies please.
If this sounds like the Visitor Services Assistant role for you, please click APPLY send your CV and Cover Letter setting out which vacancy you would like to apply for and explaining why you are suitable for this role.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
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