VACANCY REFERENCE 36184 Electrical Engineering Support Technician – Controls Northumberland Permanent Zenith People are working with our client who are looking to recruit a Support Engineer/controls engineer on a permanent basis. The main purpose of the role is to take responsibility for the development of controls, offering technical support to the factory to meet customer requirement. Reporting into the Engineering and Controls Manager you will provide key support to the Lead Controls Engineers and Production Electricians where necessary. Responsibilities will include but not be limited to: • Providing support to the whole sales network in the UK and through costing software and diagnosing faults within systems • Work with and support factory to develop products • Assist the Sales Team by preparing controls quotations and technical submissions • Investigate and pursue controls development, to assist in cost reduction and to stay current with continued technological advances. In addition, you will be required to carry out any planned reactive and preventative maintenance on equipment • Prepare and issue production packages including wiring schedules and location drawings. • Provide training in controls application to service organisation and sales team. • Troubleshoot control problems and issues to product solutions. Working from Wiring diagrams you will fault find on equipment • Participate in meetings or direct communications with customers or field sales offices to assist in resolution of problems or complaints • Maintain a teamwork philosophy with other departments to facilities problem solving and provide good customer service. An element of travel will be involved. Experience Required Electrical Qualification such as HNC/HND in Electrical Engineering or Electronics AutoCad fundamental knowledge - desirable IT Literate - Confident user in Microsoft Office Knowledge and understanding interfacing to ancillary equipment. Excellent communication skills This is an excellent opportunity for a Time-served Electrically qualified individual to move into controls engineering whilst training under the supervision of the Lead Controls Engineer. If you have the relevant experience and would like to be considered for this position, please click apply now