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Job Overview
An exciting opportunity has arisen for a Healthcare Support Worker to join Central North West London NHS Foundation Trust across the Mental Health Rehabilitation Service.
Working as part of a friendly team, you will be responsible for assisting multi-disciplinary health professionals in the provision of a high quality service.
“Please note that this role requires successful candidates to be able to engage in Therapeutic Management of Violence and Aggression (TMVA) training, including the use of force techniques. This is because of the high-acuity nature of the ward environment and the need to ensure the safety of both patients and staff. The role is conditional upon candidates being able to engage in TMVA training during the course of their employment whilst undertaking this role.”
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Band 3 Health Care Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Support Workers are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
* keeping the people who using our services as safe as possible by recognising the limits of the Health Care Support worker role and working closely with Registered Nurses
* contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
* ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Band 3 Health Care Support Workers contribute to the team achieving its objectives by working closely with and drawing support from Registered Nurses and other health professionals.
Working for our organisation
CNWL prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
What We Offer
* 27 days’ leave (rising to 29 after 5 years and to 33 after 10 years’ service)
* Enhanced pay when you work unsocial hours
* Excellent progression through various career pathway opportunities
* Regular ongoing supervision and appraisals with optional coaching available
* Support towards the Continuous Professional Certificate
* Support to complete the Care Certificate
* Generous NHS pension
* Great maternity, paternity and adoption support
* Access to meaningful discounts and benefits such as cycle and travelcard loans, salary deduction schemes enabling you to buy a car and hundreds of household items whilst spreading the cost over 12 months.
Detailed Job Description And Main Responsibilities
* Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
* Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
* Escalating safety concerns and by doing so acting as effective advocates for those who use our services
* Being open and transparent about their own practice
* Identifying areas where improvements in safety or quality can be made
* Working closely with others to improve services
* Maintaining accurate, legible, comprehensive records
* Maintaining compliance with their mandatory training requirements
* Able and willing take part in TMVA (Therapeutic Management of aggression and Violence), according to Trust policy
Person specification
Qualifications
Essential criteria
* Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
* Spoken and written English, to an appropriate standard to fulfil the job requirements
Desirable criteria
* Relevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ
* Care Certificate – you will be supported to complete this within 3 months of starting if not achieved elsewhere
Skills And Experience
Essential criteria
* NHS experience in community or hospital settings Experience in a caring role
* Previous experience in physical or mental health setting or working with adults suffering from mental health problems
* Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone
* Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
* Able to maintain electronic patient records Use Microsoft Word to draft letters and reports
* to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
* Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
* Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
Desirable criteria
* Basic knowledge and understanding of the Mental Health Act 1983.
Other
Essential criteria
* Willingness to undertake Care Certificate and further training as required.
* Prepared to work flexible shifts including both day and night shifts.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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