What's involved with this role:
Interim Supported Housing Resettlement Officer x 2
Job Ref: Bournemouth 5261036
Hybrid working available for the right candidate
Enhanced DBS disclosure required for this role
Key Requirements:
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector landlords and agents and market housing options to customers, staff and stakeholders.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Full UK driving licence.
The purpose of the role is to assist people moving on from supported housing to secure appropriate settled accommodation.
Key Responsibilities:
Assist people moving on from supported housing to secure appropriate settled accommodation.
Liaise with housing providers, partners and landlords/agents to secure a steady supply of good quality accommodation available to those in supported placements.
Promote services to clients and provider staff so they are aware of what is available to assist with move on and once they are in independent accommodation.
Work with providers staff and clients to ensure move on accommodation is sustainable and meets their long term needs.
Support providers with the day to day move on from supported accommodation, including tenancy sign up’s, benefit applications, setting up utilities etc. organising furniture and removals.
Provide robust housing advice and assistance in line with current legislation and council policies to provider staff and clients.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: Bournemouth 5261036
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.