Join Our Team as a Warehouse Account Manager Are you a customer-focused logistics professional with a passion for building strong relationships and driving operational excellence? We're seeking a talented Warehouse Account Manager to join our dynamic team at our state-of-the-art facility in Felixstowe (FMDC). In this role, you'll: Cultivate Customer Success: Build and maintain strong relationships with key accounts, ensuring their satisfaction and loyalty. Drive Operational Efficiency: Collaborate with internal teams to optimise warehouse operations and meet stringent SLAs. Problem-Solve with Precision: Proactively identify and resolve customer issues, demonstrating a solution-oriented approach. Analyse and Improve: Leverage data to track performance, identify trends, and implement process enhancements. Communicate Effectively: Interact with customers and colleagues at all levels, fostering clear and concise communication. To succeed in this role, you'll need: Proven Experience: At least 1 year of experience in logistics account management. Warehouse Know-How: A solid understanding of fast-paced warehouse operations and logistics processes. Tech-Savvy: Proficiency in Microsoft Office, particularly Excel, to analyse data and create reports. Strong Communication Skills: The ability to articulate ideas clearly and concisely, both verbally and in writing. Adaptability and Problem-Solving: A flexible approach to work and a knack for finding creative solutions. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes. ADZN1_UKTJ