Join Our Team as a Warehouse Account Manager
Are you a customer-focused logistics professional with a passion for building strong relationships and driving operational excellence?
We're seeking a talented Warehouse Account Manager to join our dynamic team at our state-of-the-art facility in Felixstowe (FMDC).
In this role, you'll:
* Cultivate Customer Success: Build and maintain strong relationships with key accounts, ensuring their satisfaction and loyalty.
* Drive Operational Efficiency: Collaborate with internal teams to optimise warehouse operations and meet stringent SLAs.
* Problem-Solve with Precision: Proactively identify and resolve customer issues, demonstrating a solution-oriented approach.
* Analyse and Improve: Leverage data to track performance, identify trends, and implement process enhancements.
* Communicate Effectively: Interact with customers and colleagues at all levels, fostering clear and concise communication.
To succeed in this role, you'll need:
1. Proven Experience: At least 1 year of experience in logistics account management.
2. Warehouse Know-How: A solid understanding of fast-paced warehouse operations and logistics processes.
3. Tech-Savvy: