POSITION OVERVIEW Are you passionate about delivering exceptional service in a dynamic and vibrant environment? Join our team at Rose Court, situated on London's iconic South Bank, and become a key player in the success of Green & Fortune Cafés – renowned for its sustainable and innovative approach to fresh food and specialty coffee RESPONSIBILITIES: Prepare and serve high-quality specialty coffee and beverages with precision and care. Collaborate with our skilled chefs to ensure the delivery of fresh and delicious food items. Maintain a clean and organized workspace, adhering to health and safety standards. Provide exceptional customer service, creating a welcoming and positive experience for patrons. Handle cash transactions accurately and efficiently. REQUIREMENTS: Minimum 1 year in a fast-paced café or coffee shop environment and ability to create latte art Enthusiastic about coffee and delivering a great customer experience Ability to work in a fast-paced and dynamic environment. Strong communication and interpersonal skills. Enthusiasm for learning and adapting to new tasks. WHAT DO WE OFFER IN RETURN? Company Sick Pay 50% discount in our restaurant and 25% off at our cafes Holidays increase with length of service Loyalty bonuses in line with the length of service. One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back Retail, Grocery and Gym Discounts Cycle to Work Scheme Refer your friend scheme Learning and Development Portal and further education with apprenticeship programs G&F Support Scheme WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This September 2024, we’re thrilled to unveil our fifth sites; One Southwark Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply We are eager to hear from you. If this position seems suitable for you, please don't hesitate to reach out for the full job specification. Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at peoplegreenandfortune.co.uk to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted. Please note that eligibility to work in the UK is required.