Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Overview
Parts and Service Advisor
Operating within the Dealership, reporting to the Dealership Manager, you will be part of a team developing and sustaining superior performance in parts and service administration with face to face customer liaison.
Basic up to £30,000 dependent on experience.
Mon-Fri 42.5 hours with 1 in 3 Saturday mornings paid at time and a half.
Service:
* Ensure when working on the Front of House reception that customers are greeted with a friendly and professional manner when booking in their vehicle, relaying back costs and information from their service and inspections etc.
* Updating the customer throughout with timelines and costs where applicable.
* Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
Parts:
* Ensure customer orders are taken and supplied to the correct specification.
* Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
* Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
General Duties:
* Work with the team to ensure a strong top team ethos.
* Assist with maintaining a clean and professional Service and Parts area.
* Attend any training or development activity that is made available.
Requirements
* To be able to effectively communicate at all levels both written and verbally.
* To be able to develop or work in developing new or enhancing existing processes.
* To be able to adapt and take on new skills and approaches.
* To be able to competently use GDS and associated software & systems.
* To be able to competently use desktop PC and associated software & systems.
* To be a team player.
* To have a flexible approach to work commitments.
* To be open and honest.
* To be supportive of colleagues both in company and Distributor Organisation.
Renault Truck Commercials Ltd is an equal opportunities employer.
* Pension scheme - up to 5% matched contribution and rising with service.
* 25 days holiday rising with service.
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