Recruit4staff is proud to be representing their client, a leading Waste Management Company in their search for an Account Manager to cover the Crewe and Stoke area. For the successful Account Manager our client is offering: £28,000 - £29,000 Per Annum DOE Days role, 8 am to 5:00 pm, Monday to Friday Full-time permanent position Company car, laptop, and phone Opportunities for external training and development The role - Account Manager: Field-based Account Management role with the main focus being on retaining existing business Liaise with customers face to face with a view to resolving any complaints and disputes to find suitable solutions in a timely manner Maintain accurate records of client interactions in the CRM system. Dealing with a variety of customer queries Planning own diary and making appointments to see customers with the aim to resolve complaints and maintaining a continued trading relationship Working with other Operation Managers to help maintain and improve operational performance across all depots What our client is looking for in an Account Manager Previous experience in a similar field-based role - ESSENTIAL Experience with face-to-face negotiations and problem solving - ESSENTIAL Excellent communication, inter-personal analytical, and Microsoft skills A full driving licence and flexibility to travel for meetings/training/site visits - ESSENTIAL Be able to work in a team, organise and prioritise workload to meet deadlines, and have a flexible approach Key skills or similar Job titles: Account Manager, Retention Account Manager, Customer Service Executive Commutable From: Crewe, Chesire, Chester, Wrexham, Stoke, Market Drayton, Shrewsbury For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.