Desktop Support Engineer - 5 days onsite - INSIDE IR35
We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced Desktop Support Engineer to join a team responsible for supporting the local office.
Key requirement: high-quality customer service, alongside technical expertise.
Expected Technical Experience:
1. Microsoft Windows OS (Windows 10): working knowledge of build, configuration, and registry settings.
2. Desktop hardware architecture.
3. SCCM experience: OS deployment, application deployment, fault finding, monitoring, and reporting.
4. Microsoft Office Suite: configuration, templates, macros, add-ins, advanced features, and user preferences.
5. Office 365, Teams, Exchange Online, OneDrive, SharePoint.
6. Active Directory: basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding.
7. Messaging and collaboration tools: understanding of Microsoft Exchange environment, email client configuration such as MS Outlook.
8. Email security products (e.g., Retarus) and understanding of white/black listing.
9. Virtualization technology: understanding of VMWare.
10. Networks: LAN/WAN/VLAN, Wi-Fi technologies, DHCP, DNS/WINS, PXE, VPN/remote connectivity.
11. Telephony: office-based telephony services, VoIP, mobile device configuration, tethering, and mobile peripherals.
Due to high application volume, only suitable candidates will be contacted for interviews.
Proactive Appointments Limited operates as an employment agency and is an equal opportunities organization.
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