Gloucestershire Equipment Loan Service (GELS) plays an important role in supporting the care sector in Gloucestershire, delivering community equipment on behalf of Health and Social Care to residents in Gloucestershire. Join our team as a Logistics Team Leader and take charge of a dynamic team responsible for orchestrating deliveries, collections, and maintenance of crucial medical and telecare equipment. Your role involves supervising, coaching, and guiding a team of dedicated Logistic Assistants and Logistic Officers, ensuring seamless day-to-day operations and delivering excellent customer service.
Responsibilities:
* Lead and line manage a team of Logistic Officers (drivers) and Logistic Assistants (driver's assistants).
* Oversee the planning and allocation of work to the team.
* Ensure business needs and KPIs are met.
* Responsible for monitoring and improving performance and service standards.
This is a great opportunity to join an established and supportive team, making a difference to people in Gloucestershire. Our teams include customer service, warehouse, transport, logistics, equipment refurbishment, and finance & administration, and provide supported employment for people with disabilities who experience substantial barriers to employment. We have two sites, at Hempsted in Gloucester and Mitcheldean in the Forest of Dean. To find out more about GELS, visit our webpages 'What does Gloucestershire Equipment Loan Service do?'
Qualifications:
* Experience leading and managing a team.
* Experience as a Team Leader or Manager with a background in logistics and distribution.
* Passion, a great attitude, and care about making a difference.
* Experience of line management, supervision, delegation, and performance assessment.
* Experience undertaking administration tasks, progress chasing, and working to tight deadlines.
* The ability to work under pressure and deal positively with stressful situations.
* Motivational skills that give the team purpose and understanding of the role they play in achieving strategic outcomes.
Our values of accountability, integrity, empowerment, respect, and excellence are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, identifying what we, as an organisation, care about. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Benefits:
* 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays.
* Access to the Local Government Pension Scheme.
* Free offsite parking.
* Regular formal and informal support.
* Safe, supportive and positive working environment.
* Training and development opportunities.
* Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
* Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone.
* Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
* Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply).
* GCC's Cycle to Work Salary Sacrifice Scheme.
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