A local and professional company based in St Albans are looking for an experienced receptionist to join their busy team. This is a busy and varied role where no two days will be the same within an interesting field. The company are looking for a confident communicator who enjoys speaking to people at all levels with good administration and organisational skills. What’s in it for you. Salary: £24-26k, depending on experience Hours: Mon-Fri, 9am-5.30pm, office based 25 days holiday bank holidays Pension Free parking Friendly office and company Interesting field Key Responsibilities: To deal with routine matters, correspondence and queries on own initiative. To enter back-up record of key dates in the firm’s Court diary, monitor diary notes and inform of forthcoming events and deadlines as appropriate. Dealing with new, current and former clients by telephone and in person, take messages and make appointments. Conducting Conflict of Interest checks against case management system. File Management including opening new files, maintaining current files, ensuring all required documentation is completed and scanned and adheres to audit requirements To liaise with clients and other third-parties as required. To arrange conferences, and meetings Monitoring central supplies of Forms, liaison with other staff and ordering as required. Regular monitoring of the system ensuring documents are added to the appropriate files Receiving and recording consultant and agents notes, opening cases, recording times, scanning documents diarising dates/ billing where appropriate. To ensure that clients are, to the best of your ability, kept satisfied at all times and to resolve any concerns promptly and courteously, reporting them as formal complaints for investigation when relevant. What the client is looking for 1 year Reception and Administration experience Excellent and confident telephone manner Strong and confident client relationship experience and skills Good grasp of grammar and spelling Good written and verbal communication skills Organisation skills Computer literacy in relevant software packages High level organisation and administration skills including the ability to prioritise work Ability to cope with pressure and maintain a calm manner at all times Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted