Reports To: Director of Transit Operations Date: September 2024
Position Summary:
Reporting to the Director of Transit Operations, the Transit Operations Assistant will be responsible for assisting in monitoring GATRA’s public transportation programs.
Primary Responsibilities:
* Assist in overseeing transit service activities, including all fixed-route and paratransit service activities to ensure GATRA service standards and contract requirements are met.
* Serve as a liaison for operational issues between multiple service providers and Director of Transit Operations.
* Attend public presentations with Outreach Coordinator regarding service updates and solicit input and feedback from public via public hearings, rider forums, and informational sessions.
* Monitor complaint process, including coordinating with other GATRA team members and vendors to ensure effective complaint resolution for all transit services
* Review and compile data to assist with service planning and reporting
Other Responsibilities:
* Perform other duties as required or requested to ensure ongoing success of the organization
Position Requirements:
* Candidate should be willing and excited to learn about GATRA and GATRA services, have a strong attention to detail, and be able to work as part of a fast-paced team.
* Candidate should have proficient computer skills and be willing and able to learn new software as needed.
* A valid Drivers License is required
Physical Demands/Conditions:
* General office environment
Equipment Used:
* GATRA owned computers and software
* General office equipment
Supervisory Scope:
* None
Pay Rate: $45,000- $48,000 annually
To apply, please send resumes to: Kylie Araujo, karaujo@gatra.org
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