Smart Environmental Support Solutions are seeking an Onsite Recruiter/ Account Manager to join our Environmental Support Services Division.
We are looking for a proactive and dynamic Onsite Recruiter/ Account Manager to oversee the recruitment and management of a flexible workforce across client sites located in and around the Livingston area.
Who are Smart Environmental Support Solutions?
We are a recruitment partner to the waste and recycling industry, thriving on the introduction of talented, skilled, and dedicated people to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout.
Smart Solutions has “Social Value” at its core and prioritises making a meaningful difference in people’s lives while leveraging their skills and abilities to support our mission.
We stand with our clients and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference.
Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all!
The Role
Client Management
* Overseeing the initial implementation of any new contracts.
* Ensure a complete understanding of the client specifics.
* Actively recruit candidates for specified sites.
* Ensure KPI compliance and provide feedback as necessary.
* Ensure adherence to set policies and procedures.
* Review all reports, client satisfaction surveys, and present internally and to the client.
* Liaise with Smart Service Centres and regional Business Area Managers to maintain support structures.
* Ensure all records are kept in line with legislative requirements.
* Conduct and report periodic review meetings.
* Update the client on legislative updates and conduct relevant changes if necessary.
* Qualify and quantify any job details and specific requirements.
* Network internally and externally with clients.
* Set benchmarks for clients – salary, availability, candidate pool, industry activity.
* Conduct daily, weekly, and monthly review meetings.
Recruitment:
* Candidate attraction.
* Candidate engagement and retention.
* Candidate registration and interview.
* Testing and selection of varied workforce to desired service standards.
* Providing induction prior to work placement.
* Carry out work instructions in line with service standards.
* Recruitment personnel control – reviewing progress and performance.
* Providing and controlling all performance management activities.
* Reviewing and setting service centre activity.
* Ensuring suitable staff availability to cover various positions.
* Control, coverage, and management of all sickness and holiday requirements.
Some of the Fantastic Benefits we offer:
* On Call Allowance - £1000 P/A.
* Comprehensive Medical Cash Plan for your peace of mind – including Health Screening, dental cover, optical, chiropractor, and much more.
* Discounts off holistic wellbeing featuring alternative therapies, treatments, and counseling.
* Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE!
* Access to a 24-hour EAP Advice line & CBT support.
* Enjoy discounted gym memberships and more perks to keep you motivated and healthy.
* Life Assurance.
* High Street Rewards, Vouchers, and Cashback.
* 33 Days Annual Leave - Length of service scheme - Earn extra days annual leave for length of service/ awards & recognition.
Skills & Experience Required:
* Previous experience in a recruitment background is essential.
* Working knowledge of Health & Safety at work.
* Understanding of waste and recycling collection operations is an advantage.
* Must be able to demonstrate problem-solving skills.
* Excellent level of English, both spoken and written, is essential.
* Very good level of numeracy.
* Ability to multitask while under pressure.
* Flexible, adaptable approach is essential.
Smart Environmental Support Services - Part of the Smart Solutions Group - are leading providers in the waste and recycling sector, providing specialist management recruitment services.
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