Job summary To support the Specialist Nurse, Paramedic or GP working within the Urgent Treatment Centre by undertaking initial assessments of patients, managing patient flow and executing appropriate treatment plans. Booking patients in on Adastra, initial assessment of patients, documenting findings in the clinical record and observing and re-assessing waiting patients as required. Raising any concerns identified. Assist with the care of patients within the unit as directed by registered staff To be based in Tiverton Hospitals Urgent Treatment Centre which is open to patients between the hours of 08:00 and 2000, 7 days a week. The purpose of the UTC is to treat urgent health problems locally preventing unnecessary attendances at local ED's. Main duties of the job Responsibilities for Staff/Patients To book patients into the Adastra system when reception is closed. Undertaking initial assessments of patients maintain patient records, recording observations and contributing to the evaluation of the patient's progress. To assist in the ongoing care of patients within the unit as directed by the registered clinicians. To undertake tasks such as recording observations following local training and assessment of competence, reporting any change in a patient's condition promptly and accurately to the qualified staff. To help maintain supplies and ensure correct storage. To monitor quality and remove sub standard items for the return to the supplier. Assist in maintaining adequate levels of stock. To provide a safe and clean environment for patients and staff by ensuring that the equipment and furniture are cleaned and used correctly and that any faulty or damaged equipment is reported to senior staff. To use equipment safely and appropriately, following local instruction. To have a good understanding of National and Trust policies, especially with regard to health and safety, moving and handling, infection control, confidentiality and to comply with those policies and procedures. Willingness to be flexible and adaptable to facilitate the provision of quality care for patients About us At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in. We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders. We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life. To view the Trust's Mission, Vision, Values and Goals click here Date posted 15 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time, Part-time Reference number 202-6854480 Job locations Tiverton and District Hospital - Urgent Treatment Centre Kennedy way Tiverton EX16 6NT Job description Job responsibilities The role will be as a Health Care Assistant working within South Western Ambulance Service NHS Trusts Urgent Treatment Centre on a 12-month fixed-term contract. You will provide essential support to the wider team which includes, administrators, Paramedics, Nurses, Pharmacists and Doctors. The role involves assisting with all aspects of patient care, including triaging and clinician support. You will support both emergency and non-emergency presentations, ensuring the safe care of patients while maintaining a calm and professional demeanour. The role requires excellent communication, empathy, and the ability to work under pressure. This position offers a valuable opportunity to contribute to patient care while gaining hands-on experience in the dynamic field of urgent and emergency care. Previous experience within a health care setting is highly desirable.Training can be provided where required. Job description Job responsibilities The role will be as a Health Care Assistant working within South Western Ambulance Service NHS Trusts Urgent Treatment Centre on a 12-month fixed-term contract. You will provide essential support to the wider team which includes, administrators, Paramedics, Nurses, Pharmacists and Doctors. The role involves assisting with all aspects of patient care, including triaging and clinician support. You will support both emergency and non-emergency presentations, ensuring the safe care of patients while maintaining a calm and professional demeanour. The role requires excellent communication, empathy, and the ability to work under pressure. This position offers a valuable opportunity to contribute to patient care while gaining hands-on experience in the dynamic field of urgent and emergency care. Previous experience within a health care setting is highly desirable.Training can be provided where required. Person Specification Essential Essential Good literate/numerate skills Good standard of general education or evidence of recent training (within the last 5 years) Insight into the roles and responsibilities of this post and its limitations Caring, motivated, reliable, and trustworthy individual Good interpersonal skills Ability to work efficiently in a team Desirable NVQ 2 Qualification or equivalent in Care or Health and Social Care Person Specification Essential Essential Good literate/numerate skills Good standard of general education or evidence of recent training (within the last 5 years) Insight into the roles and responsibilities of this post and its limitations Caring, motivated, reliable, and trustworthy individual Good interpersonal skills Ability to work efficiently in a team Desirable NVQ 2 Qualification or equivalent in Care or Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name South Western Ambulance Service NHS Foundation Trust Address Tiverton and District Hospital - Urgent Treatment Centre Kennedy way Tiverton EX16 6NT Employer's website https://www.swast.nhs.uk (Opens in a new tab)