Job Details This Job reports to: Paint Technician Supervisor, Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop Manager Who reports to this job: Paint / PrepTechnician, MET, Panel Beaters, Apprentices, Parts Advisor, Insurance engineers, Bodyshop estimator and office staff. Ø To ensure the highest standard of repairs are carried out to the manufacturers specification, specifically relating to the paint process Customer focus: Ø To ensure all work is completed to the customers satisfaction and strive to exceed their expectations. Criteria for success: This job holder can be measured by: Ø Customer satisfaction scores Ø Individual hours against time taken Ø Right first time (rectification amounts) Ø Quality of repair inspection Specific tasks: This job holder must be able to: Ø Receive vehicle, job card & Quality Control (QC) forms from panel shop and check quality of repairs, taking remedial action if necessary Ø Ensure that QC form has been completed by Technician who previously worked on vehicle and Senior Technician has countersigned when applicable Ø Ensure that all parts have been stripped from vehicle and that it is in an appropriate condition to receive paint treatment Ø Document any other vehicle problems noted during repairs and seek guidance from workshop controller/bodyshop estimator if necessary Ø When additional parts are required, a supplementary form should be filled out and placed in the appropriate tray or given to the workshop controller/bodyshop estimator in order to gain authorisation and order. Ø Ensure that vehicle internal car care kit fitted (seat covers, steering wheel cover and floor mat) to prevent dust transfer Ø De-grease the area to be treated Ø Sand down the relevant areas and adjoining areas for blending purposes Ø Mask out area to be treated Ø Etch and prime area to be treated Ø Bake the vehicle in the oven, setting temperature according to the vehicle requirements. Ø Carefully remove the vehicle from the oven once it is cooled Ø De-mask vehicle Ø Flat the primer to prepare the surface to receive top coat of paint Ø Degrease the area to be painted Ø Carefully position the vehicle in the oven or a controlled area and mask the vehicle in preparation for application for top coat Ø Select match and mix colour chips to match vehicle Ø Wear appropriate protective clothing, apply one or more top coats to vehicle as required Ø Bake the vehicle in the oven, setting the temperature according to the vehicle requirements Ø Carefully remove the vehicle from the oven once it is cooled and de-mask Ø Check final finish and colour match Ø Carry out final checks on the vehicle after repair in line with quality control checklist attached to job card. Tick appropriate sections and sign off Ø Review another Technicians work and sign the quality of work in order for the car to move to the next stage Ø Ensure final check sheet and job card leave the department with the vehicle Ø All adhesives, primers, paints and bonding agents should be stored with the use by date and opened date clearly marked with a permanent marker Ø Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personal training and development opportunities Ø Work to support other team members in achievement of their objectives when asked to do so or required by their manager. Knowledge and skills required: This job holder must have knowledge of: Ø Automotive systems (e.g. basic vehicle layout, function and location of parts) Ø Basic knowledge of parts requirements to complete job and the ability to communicate parts requirements via repair orders Ø Approved and established procedures for replacing components Ø The quality control and inspection requirements of the Bodyshop department Ø Manufacturers products and recent improvements through Paint Manufacturers, escribe, technical bulletins, training courses and technical magazines etc Ø In-depth knowledge of manufacturer paint repair processes, paint products, features, use, limitations etc. Ø The tools to be used for appropriate operations, together with maintenance procedures and practices Ø Protective clothing/footwear/masks to be worn for specific operations Ø Safety procedures for all bodyshop equipment Ø The use of computer systems for paint mixing Ø Manufacturers standards and objectives, retail facility and individuals objectives, both cultural and financial Ø The company organisational structure And be able to: Ø Demonstrate a professional and enthusiastic attitude Ø Remain positive in stressful situations and work both independently and as a team Ø Record basic information Ø Distinguish minor colour discrepancies and differences Ø Identify and resolve ay paint defects in the paint Ø Maintain high levels of house keeping, mindful of cross contamination. Ø Ensure that all health and safety /COSHH legislation and internal procedures are followed and environmental best practice is observed Ø Ensure the maintenance and security of tools, equipment and other materials Ø Help and teach technicians they are in charge of.