Full job description – SUPPORT WORKER
We are looking for support workers to work in our supported living services in S70 4PU. This home is supporting service users with learning disabilities, mental health problems and challenging behaviour.
If you are looking for a great organisation who runs on strong principles and values of inclusion, empowerment, strength, dignity and respect, then please apply below.
Purpose of the role of the Support Workers
* To be part of a team providing a high-quality service for people with learning disabilities/mental health/autism, which enables users to live with a maximum of choice and independence, participating in a wide range of community-based activities, designed to meet their individual needs.
* Using a person-centred approach to assist people with learning disabilities/mental health/autism, and help them to live more fulfilling lives.
* Develop and use their individual skills via the provision of support, assistance and personal care.
* The post holder will be required to work shifts including weekends and bank holidays on a rota shift system as directed.
Main duties of the Support Workers
* To assist in providing practical and personal support to enable service users to have more control over their lives and to meet their assessed needs by maintaining and promoting their health, wellbeing and social development.
* To ensure service users are supported in a varied range of activities which promote their development as individuals, increase independence and maximise community inclusion as identified both through day-to-day choice and their agreed care plan.
* Support service users to make informed choices and have new experiences within an agreed plan of risk-taking.
* Assist in providing the highest possible standards of support with regard to quality of life and a homely environment, including support for those users who represent a challenge to the service.
* Support service users to attend social and leisure activities, community outings and appointments.
* To assist service users with their support needs as appropriate, ensuring awareness of each individual’s culture, dignity and showing respect at all times. This may involve prompting to do key activities of daily living such as washing, dressing, feeding, or administering medication as required.
* To assist service users in meeting outcomes from their person-centred plan and care plan.
* Assist service users in cooking, shopping, cleaning, gardening, laundry, ironing and household tasks.
* Participate in achieving the highest domestic standards with respect to cleaning, hygiene and provision of meals for well-balanced diets that meet the cultural and dietary needs of the residents.
* To support service users to monitor their health and wellbeing.
* Take responsible care of service users’ property, money and other personal effects and maintain appropriate records.
* Report all incidents and accidents involving residents to Team Leader/Deputy/Service Manager.
* To complete the service users' support notes at the end of each shift.
* To maintain complete and accurate records including service users' personal files and financial records.
* To provide regular oral and written records & reports to the Supported Living Manager on the progress of individual service users.
* Support service users to document all appointments in their diaries and to inform the Manager as appropriate.
* Work in the framework of a staff rota, based around the residents’ needs and the requirements of the organisation.
* To attend and participate in supervision and appraisal meetings with line manager.
* To immediately report any alleged abuse through the vulnerable adults’ procedure.
* To work in partnership with service users, agencies, families and stakeholders.
* To use the out-of-hours on-call support service and emergency services as appropriate.
* Attend training programmes as directed and seek to continue learning and development in the changing national and local policy context.
* The post holder must at all times carry out his/her duties with regard to CQC National Minimum Standards for Care Homes, company’s Customer Care and Equal Opportunities Policies and in accordance with the company’s Mission Statement and Values.
* To undertake any other relevant duties of a similar nature and level as required.
Requirements of the Support Workers
* This post is service-based but will involve some out of office activity and travel across to other sites.
* A positive attitude, friendly personality and a caring nature.
* Must be able to be flexible with their work hours.
Job Types: Full-time, Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 12 – 40 per week
Benefits:
* Bereavement leave
* Casual dress
* Company pension
* Free parking
* On-site parking
* Transport links
Shift:
* 12 hour shift
* Day shift
* Night shift
Work days: Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Home care: 1 year (preferred)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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