Description Location : Bristol, Hybrid. In this position, you’ll be based in the Bristol, office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Computershare has an exciting opportunity for a passionate, driven and enthusiastic individual, to join the team as an Operational Governance Officer. So, what makes this role, a good opportunity? We’re a global organisation; you’ll be exposed to the wider business and opportunities to work in a global capacity. We’re passionate about developing our staff. You will be able to continue to grow and develop in your role. Interested? Read on to hear more A role you will love This role requires you to work alongside our CIS (Computershare Investor Services) business unit. In doing so, you will assist them on CASS, Conduct Risk and Consumer Duty related matters, and where appropriate, help implement improvements. Within the role, you will undertake tasks such as producing MI for various forums and committees relating to the firms’ regulatory requirements under CASS, Conduct Risk and Consumer Duty. You will also be responsible for the review and maintenance of the firms regulatory policies. Other key responsibilities: Write and maintain CIS CASS and Conduct Risk Policies to ensure they remain up to date Work with central training team and provide content for relevant e-learning and classroom-based learning. Assist with the co-ordination for any external audits. Ensure the CASS Assurance Control Mapping remains up to date. Produce MI for all relevant forums, including CASSFORM and the Conduct Risk & Consumer Duty Forum. Maintain the firms CASS RP via a monthly review. De-migrations are conducted in a compliant manner, involving the review of notifications and conducting of desktop Due Diligence. What will you bring to the role We are seeking a proactive, and driven individual; a person who has a strong understanding of the FCA rules along with experience using CASS and Conduct Compliance. We are looking for someone with exceptional Excel and PowerPoint skills. Some other key skills you’ll have: Working knowledge of CASS 6 & 7 (Essential) Excel & PowerPoint Analytical – ability to collate data in an easy to read format Working knowledge of financial services Stakeholder management Working knowledge of Consumer Duty & Conduct Risk (Desirable) If you’re an analytical thinker and have knowledge of CASS 6 & 7 then this is the role for you. Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.