Client Relationship Manager
Cardiff
£26,000 - £28,000
Are you an experienced Client Relationship Manager with a talent for B2B upselling?
Ready to elevate your career in a dynamic, customer-focused environment? Look no further!
Page 1 Recruitment is excited to partner with a specialised comparison platform in Cardiff that’s rapidly growing. We are seeking a skilled B2B Client Relationship Manager to join this vibrant team. Our client fosters a warm, collaborative work culture with abundant opportunities for both personal and professional development.
Key Responsibilities:
* Serve as the primary point of contact for valued customers.
* Use your excellent telephone and email communication skills to manage accounts and address enquiries and concerns promptly.
* Apply your B2B upselling expertise to recommend relevant products and services, enhancing customer satisfaction and driving business growth.
* Resolve complaints professionally, ensuring swift and effective solutions to customer issues.
* Collaborate closely with cross-functional teams to maintain seamless and efficient business operations.
Key Qualifications:
* Sales & Service Expertise: 1+ years of proven experience in sales and customer service, demonstrating your ability to meet and exceed targets.
* B2B Experience: A strong track record in managing B2B accounts with successful upselling achievements.
* Exceptional verbal and written communication skills, ensuring each interaction is impactful.
* Team Player: Thrive in a collaborative environment and go the extra mile to contribute to team success
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Perks Await You:
* Competitive Salary: £26,000 - £28,000 basic salary
* Growth Opportunities: Regular pay increases and a dedicated training budget for ongoing development.
* Work-Life Balance: Enjoy your birthday off and an extended Christmas break.
* Flexible Work Environment: Flexitime and a relaxed dress code to keep you comfortable and engaged.
* Additional Benefits: Free parking, generous paid sick leave, and Takeaway Fridays!
If you’re passionate about building B2B relationships, excel at upselling, and are looking for an exciting, supportive work environment, apply now! Or contact Chengi at Page 1 Recruitment today at (phone number removed)