Job Introduction
About us:
Aspens Services Ltd is a market-leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what’s on trend in the food world, we encourage creativity and excitement in our kitchens, allowing our teams to do what they do best and provide fantastic food experiences for the children.
By providing excellent care and services to both clients and children, we have ensured the successful growth of the company. To keep up with the rapid pace of this growth, we are now looking for an Operations Manager to join the team.
The role:
As an Operations Manager, you will be responsible for a specific area within one of our busy regions. Working 40 hours per week, 52 weeks per year for £62,000 per annum, you will oversee the performance of our catering operation for a number of Primary & Secondary school contracts within the North West Region, covering Manchester, Liverpool, Wigan, and Blackpool. You will lead your team in delivering an excellent food operation whilst meeting and exceeding the client’s expectations.
Your responsibilities will include:
1. Ensuring that all services detailed within the contract are adhered to, delivered, and where possible, enhanced to meet and exceed the clients, customers, and company expectations.
2. Continually reviewing the performance of each contract and its profitability whilst ensuring costs are controlled without affecting service quality or delivery.
3. Ensuring food is of the highest standard and in line with current high street trends.
4. Managing and supporting the development, progress, and performance of all line reporting managers while keeping engagement levels high.
5. Supporting the sales function in retaining existing business and obtaining new business opportunities.
6. Ensuring compliance with all Health & Safety and Hygiene procedures and standards.
About you:
Currently working in the hospitality/contract catering sector, you will have worked in a similar role previously. Supporting, coaching, and developing teams while ensuring that the team has the passion to meet high standards and an excellent service level at all times.
With excellent communication skills, you can lead client meetings, manage their expectations, and overcome challenges.
As well as being service-focused, you are process-led, ensuring standards, procedures, and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative, with the desire to learn and achieve.
Why join us?
As one of the UK's fastest-growing independent businesses, you'll be joining a company where people are at our core and the opportunity to develop your career is endless. We offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way.
We understand that the health and wellbeing of our employees is vital, so as well as a competitive salary and car allowance/car, we've just launched our brand new benefits programme which includes important things like private healthcare and enhanced parental leave, ways to save money, and the opportunity to spend your birthday doing something special rather than working!
Please note, we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, so an enhanced DBS disclosure will be sought by the company.
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