Location Ark Schools Central Vacancy Description As a key member of the department's senior leadership team, the Training and Improvement Manager will be instrumental in shaping the strategy, core values, and improvement plans. The role demands a proactive approach to leading EdTech training programs, including the management of a comprehensive training calendar. Leveraging both internal and external resources, the Training and Improvement Manager will ensure effective training delivery, directly contributing to Ark’s success.
Training and Improvement Manager
Reports to: Head of Systems and Programme Management
Location: West London – currently operating an agile working policy with two core days (Mon and Weds) in the office
Contract: Permanent
Pattern: Full Time (standard hours 9am – 5.30pm)
Closing date: 18/03/2024 at 10am
Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised
Salary: £40,000 to £55,000 (depending on experience)
The Training and Improvement Manager is a pivotal role within our organisation, designed to bridge the Systems Support Team and the Project Management Office (PMO) to foster departmental and EdTech improvement initiatives. This role combines the analytical rigor of Business Analysis with the strategic vision required to guide training and development efforts across the organisation.
About the role:
As a key member of the department's senior leadership team, the Training and Improvement Manager will be instrumental in shaping the strategy, core values, and improvement plans. The role demands a proactive approach to leading EdTech training programs, including the management of a comprehensive training calendar. Leveraging both internal and external resources, the Training and Improvement Manager will ensure effective training delivery, directly contributing to Ark’s success.
A significant focus over the next 12 months will be the implementation of Bromcom Management Information System (MIS) across all Primary schools. This initiative will require the Training and Improvement Manager to employ their expert MIS knowledge in a hands-on capacity, facilitating training sessions and supporting manual data entry efforts as necessary.
Additionally, the role encompasses mentoring responsibilities, aimed at enhancing the capabilities of the systems support team in collaboration with the Systems Support Team Leader. Together, they will craft a training matrix and implement strategies to elevate the customer experience for schools.
Change management expertise will be leveraged to support both the PMO and Systems Support Team, guiding them through transformational initiatives with a steady and informed hand.
Key Responsibilities:
1. Collaborate with the Systems Support Team and PMO to drive departmental and EdTech improvements
2. Engage actively with schools and central stakeholders to identify opportunities for enhancements in system functionalities and process efficiencies. Analyse and synthesise these insights to present actionable recommendations to the Senior Leadership Team (SLT), contributing to the strategic project pipeline formulation
3. Manage internal and external training delivery resources effectively
4. Play a critical role in the MIS implementation project across Primary schools, providing training and data entry support
5. Mentor and develop the systems support team in partnership with the Systems Support Team Leader
6. Service Improvement: Collaborate with the Support Manager to review and propose enhancements to the Field Data Manager service, KPI reporting and support development journey; aiming to elevate service quality and efficiency
Key Requirements:
7. Educated to degree level
8. Proven experience in a training and development leadership role, ideally within a Multi Academy Trust or school setting
9. Demonstrated expertise in MIS, specifically with Bromcom MIS, is essential
10. Experience in strategic planning and collaboration as part of a senior leadership team
11. Ability to leverage both internal and external resources for training programs. Adaptability to changing circumstances and evolving educational needs
12. Skilled in mentoring team members, fostering growth, and enhancing service delivery. A commitment to developing others’ capabilities
13. A focus on improving the customer experience, especially within an educational context. Empathy for end-users (teachers, administrators, etc.)
14. Ability to analyse data, identify trends, and make informed decisions. Data-driven insights are essential for effective improvement initiatives
15. Understanding of the educational landscape, including managing projects and initiatives aimed at school improvement. Awareness of statutory requirements and educational best practices
16. Strong verbal and written communication skills are essential for conducting regular meetings, advocating for requirements, and collaborating with diverse stakeholders
View the full job description and person specification here
About Ark
We’re an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we’re a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we’re recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems.
You’ll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us.
Benefits
17. 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
18. Full office closure between Christmas and New Year
19. Hybrid working, with currently two days a week in our state-of-the-art office in West London working alongside colleagues
20. Regular social events, monthly free breakfast, and daily fruit
21. A flexible approach to working with understanding and consideration for work life balance and personal commitments
22. As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
23. Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
24. Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests