The Front of House Assistant will be responsible for ensuring the full catering offering is operated to the highest standards hence ensuring the continuing provision of food and beverage services to our customers here on Cairngorm Mountain. The FOH Assistant will be accountable to the Food & Beverage Manager.
Purpose of Job
The Front of House Assistant will be responsible for ensuring the full catering offering is operated to the highest standards hence ensuring the continuing provision of food and beverage services to our customers here on Cairngorm Mountain. The FOH Assistant will be accountable to the Food & Beverage Manager.
Available as part time or full time hours. No evening work or split shifts. Seasonal and permanent roles available.
Pay Rate:
18 years plus £12.00 per hour
17-18 years £10.40 per hour
Under 17 £7.35 per hour
Plus great benefits including free access to the slopes and much more.
Roles and Responsibilities
* To ensure that the department operates to the highest standards of customer care
* Helping overall with the daily presentation of the hospitality space to ensure a comfortable and welcoming environment
* Being aware and attentive to the needs of the customer
* Upselling where necessary
* Replenishing and checking stock levels in the FOH area
* Use of ICR till system for cash and card payments
* Understanding the menu, allergens and products sold
* Keep all areas clean and tidy and following cleaning procedures
* Ensuring all food products are attractively displayed
* Opening and closing procedures
* Be aware of all Catering Risk assessments and Standard Operating Procedures
* To undertake other duties which may be required occasionally
* Ensuring compliance with Health and Safety procedures, risk assessments and company policies
Company Background
Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snowsports destination in Scotland, located within the Cairngorms National Park, and has been offering snowsports for over 50 years. In winter, the resort is a commercial ski operation. In Summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in Summer with the Resort itself attracting circa 200,000 annual visitors.
Cairngorm Mountain Resort covers 1,418 hectares and can attract over 120,000 skiing and snowboarding visitors in the busy winter period. The Resort is an internationally renowned area of scientific interest. Cairngorm Mountain and surrounding areas contain unique natural habitats and wildlife protected by EU legislation.
In the summer, the Resort transforms as the snow melts and becomes a hub of activity, from guided walks to the mountain summit, to generic visitors and a family market looking for activities to undertake.