Job Specification: Receptionist (Pontypridd & Merthyr Tydfil)
Location:
* One position based in Pontypridd
* One position based in Merthyr Tydfil
Job Type: Full-time, Monday to Friday
Working Hours:
* Monday to Thursday: 9:00 AM to 5:00 PM
* Friday: 9:00 AM to 4:30 PM
* Late night cover required (hours will be adjusted accordingly).
Role Overview:
CTM is seeking two reliable and professional Receptionists to join our teams in Pontypridd and Merthyr Tydfil. The successful candidates will be responsible for supporting the day-to-day operations of our offices, primarily focusing on handling phone calls, managing appointments, and assisting with administrative duties.
Key Responsibilities:
1. Answering Telephone Calls: Efficiently manage incoming calls, provide relevant information, and direct queries to the appropriate team members.
2. Administrative Support: Utilize Microsoft Office applications (Excel, Teams, etc.) to assist with scheduling, record-keeping, and other office tasks.
3. Late Night Shift Coverage: Provide coverage for late-night shifts as required.
4. Training: Full training will be provided to ensure you are equipped to handle all tasks confidently.
Requirements:
Experience: Previous receptionist, customer service, or administrative experience is preferred but not essential. Full training will be provided.
Skills:
* Proficiency in Microsoft Office applications (Excel, Teams, etc.).
* Strong communication skills, both verbal and written.
* Organizational skills with the ability to manage multiple tasks efficiently.
Attributes:
* Professional and welcoming demeanor.
* Ability to work independently as well as part of a team.
* Flexible and adaptable to changes in working hours.
Other Requirements: Must be willing and able to work late-night shifts on occasion.
If you are a reliable and motivated individual with excellent communication skills and a keen eye for detail, we would love to hear from you! Apply today to join our dedicated team at CTM.
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