Job Description
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? If so, we have the perfect opportunity for you!
Our client, a leading local company known for its commitment to employee wellbeing, is seeking a Customer Service Administrator to join their supportive and dynamic team!\n\nJOB TITLE: Customer Service Administrator\n LOCATION: Exeter\n SALARY: £26,000-£28,000 per annum DOE\n HOURS: Full time, 08.30am-5.00pm, Monday to Friday\n BENEFITS: Good holiday package, pension scheme, modern office with great amenities, casual dress, social events and welcoming environment!\n THE COMPANY: An award-winning, local produce company, who really focus on employee wellbeing.\n\nTHE ROLE: We are delighted to be recruiting for a Customer Service Administrator for this Exeter based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.\n\n Daily duties will include:\n\nAnswer customer calls, via phone, and emails\nUpdate customer records and maintain database and company system\nResolve and record any customer queries in a timely manner\nAccount manage existing customers ensuring that they are receiving the best possible service\nProcess all customer documentation and maintain files and records\nProvide administration support to the wider team \n\nThe successful candidate:\n\nExceptional customer service and administration experience\nStrong IT and MS Office skills\nExcellent communication skills and telephone manner\nFast learner and proactive attitude\nA resilient, can-do mindset where no job is too big or small\nWorks well in a team, and happy communicating with the wider company\nTakes onboard feedback in order to progress personal development in the role\nA positive disposition and someone who enjoys a fun dynamic environment \n\nIf you are interested in finding out more please apply online, email (url removed) or contact the office on (phone number removed).\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
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