Job summary
An exciting opportunity to join an expanding team! We are looking for enthusiastic, driven, reliable staff to join our mental health outpatient clinic.
The successful candidate will get the opportunity to work alongside a wide range of health professionals and be trained in many different mental health treatments such as transcranial magnetic stimulation, esketamine nasal spray and non-medical prescribing. The successful candidate would complete a 12 month level 5 diploma in Leadership and Management with a view to become the CQC registered manager.
Main duties of the job
The main duties include:
1. Communicating efficiently with patients, staff and external bodies
2. Completing clinical duties in relation to treatments
3. Ensuring the smooth running of the clinic on a day to day basis
4. Completing administration tasks to a high standard
5. Completing training in areas required by the company
6. Liaising with external providers and primary care services
7. Compiling reports in relation to KPI's and presenting such in team meeting
8. Working closely with the management team to improve services
9. Supervising junior staff clinically and managerially
10. Working towards competencies of becoming a CQC registered manager
11. Managing the clinic on a day to day basis
12. To be involved in developing new processes and procedures
About us
Optimise Healthcare Group are a privately run outpatient mental health service offering a variety of services to both privately funding and NHS patients.
We work alongside various health professionals to provide a holistic approach to mental health care.
Optimise Healthcare Group offer the following services:
1. Mental Health Assessment (adults and children)
2. Neurodevelopmental Assessment (ADHD,ASD pathways)
3. Transcranial Magnetic Stimulation (rTMS)
4. Esketamine Nasal Spray
5. Medication reviews and prescriptions
6. Pharmacogenetic Testing
Job description
Job responsibilities
Role and Responsibilities
1. To ensure that agreed quality assurances initiatives are implemented within the clinic.
2. Liaise with social care regulators and local authorities when required to ensure effective patient care
3. To become the person in charge responsible for the day-to-day running of the clinic
4. To provide improvement, independence and choice for patients, making sure they are treated with dignity at all times.
5. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of outpatient clinics.
6. To ensure policy and procedures understood by yourself to ensure the highest standard of care.
7. To ensure that all patients have an up-date care plan, which is regularly evaluated and actively involves patients in the preparation.
8. To ensure all risks associated with care is identified and correctly actioned.
9. To regularly monitor the delivery of care given by staff ensuring that the physical, social, psychological and emotional needs of the patients are recognised, assessed and met.
10. To ensure the company and its processes are fully compliant with the Mental Capacity Act and that patients are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary.
11. To ensure an active responsible clinician system for all the patients.
12. To ensure the maintenance of the highest standards of care consistent with the requirements of Health Inspectorate Wales
13. To arrange regular reviews with patients, relatives.
14. To meet professional and legal responsibilities with regard to the storage, handling and administration of drugs.
15. To ensure the protection and safety of patients at all times, which requires conducting regular health and safety checks and checks that the fire alarms systems are always fully functional.
16. To personally have a full understanding and working knowledge of Optimise Healthcare Group policies and procedures and ensure that all these policies are applied at all times.
17. Promote a positive patient care orientated environment and you are familiar with the company complaints procedure
18. To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence based practice.
19. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the clinic.
20. To ensure the security and confidentiality of records and information relating to the service.
21. To establish and maintain good relationships with relatives and friends of the patient, purchases, referring agencies, the local community and any other parties with whom Optimise Healthcare has dealings.
22. To report within 24 hours of its occurrence any serious incident which affects the wellbeing of the patient to the Registration Authority and other relevant bodies.
23. To inform the Registration Authority of all deaths within 24 hours, and other relevant notifications that must be made to either CQC or funding bodies.
24. To welcome and be courteous to all visitors to the clinic at all times.
25. As required to attend meetings with Directors/Registered Manager to discuss the overall management of the clinic.
26. Take responsibility for promoting and safeguarding the welfare of young persons / vulnerable adults in your care and those who you encounter.
27. Undertake level 3 safeguarding training in adults and children
28. Participate in clinical supervision and discuss any safeguarding concerns
29. Report any safeguarding concerns to your line manager and appropriate local authority.
30. Act as the patients advocate, especially where there is lack of mental capacity, following procedures for Mental Capacity Act 2005 and Deprivation of Liberty 2007
Person Specification
Qualifications
Essential
7. BSc (Mental Health Nursing) or equivalent
Desirable
8. - Further training in ADHD/ASD
9. - Training in TMS
Experience
Essential
10. Minimum 1 year post qualifying experience