Job summary Reporting to the Head of ER Partnering, the post holder will manage the Employee Relations Advisory and Case Investigations Team to ensure the provision of a cohesive, standardised service that delivers consistently high standards of advice, investigations, outcomes and support to the managers and staff within the Trust. They will work in close collaboration with the wider People team to ensure delivery of professional and high-quality ER and investigation services to Trust Divisions and departments. The post holder will develop and lead the Employee Relations advisory and investigations service, building up the reputation of the Trust as an employer of choice through adherence to best practice principles and ensuring ER partnering, practices and service delivery are standardised throughout the organisation. The Deputy Head of ER will also provide assurance to the Head of ER Partnering and Health Unit teams on the quality of the services provided through improved key performance indicators and the provision of robust reporting and auditing. As a senior member of the HR team the post holder will support the development and delivery of the Trust's People Strategy and policies to ensure that ER services are fully integrated to the needs of the Trust. Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Main duties of the job You will support the effective delivery of a high quality and professional ER service developing, training and leading a specialist team in providing focused challenge, advice and guidance to managers in the Trust and ensure effective implementation of, and compliance with, all ER policies, procedures, practices and standards - and that the team consistently oversees all stages of employee relations processes, including advising and supporting managers with complex disciplinary matters, appeal panels and attendance at Employment Tribunals as required. About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/ Date posted 30 January 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year per annum, including HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working Reference number 391-RFL-6963461 Job locations Enfield Civic Centre Silver Street Enfield EN1 3XA Job description Job responsibilities The ideal candidate will also hold a degree and be fully CIPD qualified or have equivalent industry experience. You will have the ability to interpret complex information and formulate policies, utilise workforce analytics to optimise decisions and have proven experience of leading and developing a team. You should also have the ability to travel when required, as you will be covering different sites. Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Job description Job responsibilities The ideal candidate will also hold a degree and be fully CIPD qualified or have equivalent industry experience. You will have the ability to interpret complex information and formulate policies, utilise workforce analytics to optimise decisions and have proven experience of leading and developing a team. You should also have the ability to travel when required, as you will be covering different sites. Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification 3. Experience Essential Employee relations experience in a complex, multi-disciplinary and culturally diverse organisation Experience of managing a team and setting performance standards and targets. Experience of generating, presenting and delivering complex data/reports. Experience and knowledge of NHS Terms and Conditions of Service including Agenda for Change. Experience of operating effectively in a customer facing environment Up to date knowledge of employment legislation and understanding of the risks of non-compliance Experience of advising managers on highly complex and serious individual and/or collective conflict situations including disciplinary, capability and grievance issues Knowledge and experience of using HR systems Experience of Employment Tribunals including organisational representation Experience of developing, monitoring and delivering against KPI's and service standards Experience of delivering cost savings programmes. Well-developed understanding and awareness of best- practice employee relations methodologies Experience of working in a multi-unionised environment Desirable Experience of Medical and dental terms and conditions of service and MHPS case management 2. Education & professional Qualifications Essential o Educated to degree level or equivalent F/MCIPD or equivalent Post graduate qualification/masters level study or equivalent experience 1. Royal Free World Class Values Essential Demonstrable ability to meet the Trust Values 4. Skills and aptitudes Essential Able to plan and organise the work of themselves and others to ensure the achievement of targets and outcomes Able to provide direct support to managers on complex case management issues. Well developed written and oral communication skills Able to analyse highly complex information and identify appropriate recommendations Able to advise managers on case management issues related to terms and conditions, discipline, capability, grievance or change management. 5. Personal Qualities & attributes Essential A strong customer focus Resilience in challenging situations High levels of personal influence Person Specification 3. Experience Essential Employee relations experience in a complex, multi-disciplinary and culturally diverse organisation Experience of managing a team and setting performance standards and targets. Experience of generating, presenting and delivering complex data/reports. Experience and knowledge of NHS Terms and Conditions of Service including Agenda for Change. Experience of operating effectively in a customer facing environment Up to date knowledge of employment legislation and understanding of the risks of non-compliance Experience of advising managers on highly complex and serious individual and/or collective conflict situations including disciplinary, capability and grievance issues Knowledge and experience of using HR systems Experience of Employment Tribunals including organisational representation Experience of developing, monitoring and delivering against KPI's and service standards Experience of delivering cost savings programmes. Well-developed understanding and awareness of best- practice employee relations methodologies Experience of working in a multi-unionised environment Desirable Experience of Medical and dental terms and conditions of service and MHPS case management 2. Education & professional Qualifications Essential o Educated to degree level or equivalent F/MCIPD or equivalent Post graduate qualification/masters level study or equivalent experience 1. Royal Free World Class Values Essential Demonstrable ability to meet the Trust Values 4. Skills and aptitudes Essential Able to plan and organise the work of themselves and others to ensure the achievement of targets and outcomes Able to provide direct support to managers on complex case management issues. Well developed written and oral communication skills Able to analyse highly complex information and identify appropriate recommendations Able to advise managers on case management issues related to terms and conditions, discipline, capability, grievance or change management. 5. Personal Qualities & attributes Essential A strong customer focus Resilience in challenging situations High levels of personal influence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Free London NHS Foundation Trust Address Enfield Civic Centre Silver Street Enfield EN1 3XA Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)