To greet patients at reception in a helpful, polite and efficient manner.
Check patients in and out of their appointment, booking follow up appointment as require ensuring that the RTT status is correct.
You will also need to clinically code patients appointments from the outcome forms on a daily basis.
Other duties will including making and receiving phones calls and scanning paper work
We are looking for a pro-active, motivated individual who enjoys working in a challenging and busy environment within our Specialist Surgery Department. The successful candidate would ideally have experience of working in the NHS or thought this is not essential. Applicants should be well organised with excellent communication skills and able to work well under pressure and be a key team player. Computer literacy and good customer service skills are a must although full training will be given.
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
This post is full time 37.5 hours. The successful candidate will be required to work 9am-5pm Monday to Friday.