Job Title: Office Manager Location: Bedfordshire Company: Ashley Contracts About Us Ashley Contracts is a well-established supplier and installer of solar shading solutions, including blinds, curtains, window films, awnings, and pergolas. Based in Bedfordshire, we have a dedicated team of employees and pride ourselves on delivering high-quality solutions to our clients. As we continue to grow, we are seeking an experienced and proactive Office Manager to oversee the daily operations of our office and support the wider team. Job Overview The Office Manager will be responsible for ensuring the smooth and efficient running of the office. This role requires excellent organisational skills, attention to detail, and the ability to multitask. The successful candidate will be key in supporting business operations, managing administrative tasks, and assisting with customer service, HR, and financial processes. Key Responsibilities Office Administration: Oversee daily office operations, ensuring an organised and efficient working environment. This will involve ensuring health and safety requirements in the office and warehouse are adhered to. Customer Support: Handle client enquiries via phone and email, providing excellent customer service and coordinating project updates. Financial Administration: Assist with invoicing, purchase orders, expense tracking, and liaising with suppliers and accountants. HR & Compliance: Maintain employee records, oversee holiday and absence tracking, and assist in recruitment and onboarding processes. Scheduling & Coordination: Support the scheduling of site surveys, installations, and meetings, ensuring effective communication between departments. Supplier & Inventory Management: Order and manage office supplies, liaise with suppliers, and maintain accurate records. Process Improvement: Identify opportunities to improve office efficiency and implement new administrative procedures as needed. IT & Systems Management: Ensure CRM and office systems are up to date and support staff with minor IT issues. Person Specification Essential: Proven experience in an office management, administrative, or operations role. Strong organisational and multitasking skills with keen attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems. Ability to work independently and as part of a team in a fast-paced environment. A proactive approach to problem-solving and process improvement. Desirable: Experience working in the construction, interiors, or solar shading industry. Basic knowledge of financial processes such as invoicing and bookkeeping. Understanding of HR procedures and compliance. What We Offer A competitive salary based on experience. A friendly and supportive work environment. The opportunity to be a key part of a growing business. Career development opportunities within a dynamic industry. If you are an organised and proactive professional looking to take on a vital role in a growing company, we would love to hear from you