Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. We are seeking a Client Money Specialist - Retail to assist the Howden UK&I Retail Group Client Money Manager and Assistant Manager with all client money activities associated with existing and upcoming acquisitions. Please note this is a full-time, permanent opportunity. You will be based remotely and comfortable working effectively and efficiently in this working practice. Key Responsibilities: Ensure continued group compliance with the FCA client money rules. Implement group client money policies and procedures across acquisitions with continued monitoring with those entities that remain stand alone. Liaison with team to ensure entities are run off in a timely manner post hive up. Manage query escalation to the Retail Group Client Money Manager or Assistant Manager in advance of these being raised with the Business unit and within IBA, structured approach and organized presentation/ delivery of data. Maintenance of tracking systems and reports. Housekeeping, data and record management Review of IBA accounting platforms with major involvement in any future migration/ implementation of new systems, working with business analyst on forthcoming process reviews. Deliver exceptional service (external and internal). Attend regular review meetings and minute accordingly. Comply with internal procedures and external regulatory requirements and escalate issues to senior management. Provide cover to other team members and ad hoc duties when requested by management. Ad hoc IBA service improvement projects where a benefit to clients/ divisions has been identified Skills: Advanced excel skills strong communication skills Ability to build and maintain good business relationships with business partners and acquisition teams communicate effectively and professionally both verbally and in writing An understanding of cash collection/payment processes including but not limited to general insurance accounting and client invoicing. Knowledge: Basic working knowledge of FCA client money rules (CASS 5) highly proficient and experienced in analysing large amounts of data Qualifications: Suitable candidates for the role will have experience in IBA work already and have a good understanding of accounting. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent