Building Manager - Gosport
Job ID: 190240
Posted: 31-Oct-2024
Service line: Advisory Segment
Role type: Full-time
Areas of Interest: Facilities Management
Location(s): Gosport - England - United Kingdom of Great Britain and Northern Ireland
Role Purpose
Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.
Role Specific Particulars
The property is set across 573,512 Sqft, comprising of offices, industrial units, coffee shop and trade. The premise is located in Gosport. The successful candidate will be the key site contact supported by various contractors. They will be an essential asset to the property, colleagues, clients and occupiers.
Key Responsibilities
Commercial
* Preparation, control and monitoring of the service charge budget in accordance with the client’s budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager.
* To prepare management reports in accordance with the needs of the business.
Compliance
* To be responsible for all health and safety compliance, ensuring regular audits, fire and other evacuations are carried out, and that relevant plans are updated.
* To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies.
* Ensure a Crisis Management plan is in place that is reviewed and tested annually.
* To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department.
* To compile and maintain all required management information and records relating to the site.
* To liaise with local authorities as appropriate.
* Any other duties as in accordance with the needs of the business.
Customer Service and Quality
* To ensure the fabric of the building is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
* To further develop and maintain excellent occupier relationships, ensuring high standards of service.
* To oversee and regularly review the work carried out by contractors to ensure required standards are met.
People Management
* Direct line management responsibility of on-site personnel, ensuring all are trained in accordance with their roles.
* Carrying out regular performance reviews including annual appraisals and the setting of objectives.
* Ensure all appraisals are carried out in accordance with the required standard and company time table.
Person Specification/Requirements
* Educated to degree level or equivalent.
* Previous experience of facilities management of property or portfolio of properties.
* Knowledge of the technical aspect of premises management.
* Excellent customer service, interpersonal and communication skills.
* Good awareness of Health and Safety legislation and knowledge of environmental protection requirements.
* IT literate with experience of industry-specific IT applications.
* Ability to work on own initiative and within a pressurised environment.
* IOSH qualification.
* IWFM qualification desirable.
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