At Sky Retail, we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within The Potteries, Stoke-on-Trent.
* Salary: GBP27,210 basic salary with a competitive commission scheme on top
* Retail customer hub: The Potteries, Stoke-on-Trent (Sky store locator)
* Hours: 40 hours per week (working 5 days out of 7, including weekends and varied hours). We're always there for our customers, if the shopping centre is open, so are we.
* Benefits: Enjoy exclusive discounts on Sky's products and services, alongside a pension plan to secure your future. We also offer Health and Wellbeing initiatives and a range of additional perks!
What you'll do:
We play a vital role in bringing Sky's products & services to life for our customers, creating an immersive experience and connecting them to more of what they love, every day.
* Our customer hubs have no barriers and no doors. You'll attract and engage people passing by, creating brilliant conversations and letting your personality shine.
* Find creative ways to engage with customers and deliver the best service in the country.
* Deliver world-class demonstrations of Sky products and services, matching customers with their ideal package.
* Be part of an inclusive team culture where everyone can learn, be authentic, and thrive together.
What you'll bring:
* A proactive, self-driven approach with exceptional people skills. You excel at building connections, asking insightful questions, and demonstrating genuine curiosity.
* Active listening skills to understand needs, provide solutions, and make customers feel valued.
* A passion for selling and creating opportunities through solutions.
* Interest in understanding Sky's products and services, and staying informed about the wider market.
Inclusion
Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we focus on your potential and who you are, not just your CV. We support you during your application and can make adjustments to our recruitment process if needed.
Why wait?
Join Europe's leading media and entertainment brand, make your mark, and enjoy on-the-job training and support to start your journey with Sky. To learn more about working with us, search on social media.
Note: Successful applicants will undergo a criminal record check, and depending on the role and convictions, an offer may be withdrawn.
We look forward to hearing from you!
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