Job Overview
We have an excellent opportunity for GDC Registered Dental Nurse join our team.
With a focus on reception the ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our front desk and creating a welcoming environment for our patients.
GDC registration is essential as you may be required to cover surgery sessions.
About the practice:
Compton Acres Dental Practice, situated in the Compton Acres Shopping Centre, provides excellent private and specialist dentistry from our modern clinic in West Bridgford. Our services include general dental services, cosmetic treatments, dental implants, endodontics, and orthodontics.
Located in West Bridgford the practice benefits from local amenities, free parking and excellent transport links including bus and tram.
Duties
* Greet patients warmly upon arrival and assist with check-in procedures.
* Schedule appointments and manage the appointment calendar effectively.
* Handle incoming calls, addressing inquiries and providing information about services.
* Maintain patient records accurately, ensuring confidentiality and compliance with regulations.
* Process patient payments and manage billing inquiries as needed.
* Coordinate with dental staff to ensure seamless communication regarding patient care.
* Assist in maintaining a clean and organised reception area.
* Perform other administrative tasks as required to support the practice.
As Required:
* Setting up and closing down surgeries in a timely manner, including preparation before sessions such as printing day lists, preparing for treatments etc...
* Assisting the dentist, hygienist, or therapist by providing dental chairside support; being adaptable to their individual preferences/needs.
* Decontamination duties, including the processing of dental instruments in line with current guidelines and manufacturer instructions.
* Maintaining high standards of cleanliness and cross-infection control in clinical and non-clinical areas.
* Supporting the Practice Manager in maintaining a high level of compliance using our online compliance tool.
* Adhering to practice policies and procedures.
* Providing feedback to the Practice Manager, that will help the practice improve ways of working for the benefit of colleagues and patients.
* Assist with reception duties and perform other clerical duties as required.
* Establish, promote, and maintain productive working relationships with all of the dental team.
* Provide all patients with a first-class experience with our practice.
Skills
* Strong administrative skills with a keen attention to detail.
* Proficient in office software applications, including word processing and spreadsheet tools.
* Excellent communication skills, both verbal and written, with a friendly demeanour.
* Ability to multitask effectively in a fast-paced environment.
* Previous experience in a dental or medical office setting is advantageous but not essential.
* Strong organisational skills to manage appointments and patient records efficiently.
The successful candidate will benefit from:
* Excellent clinical and pastoral support.
* Free in-house CPD.
* Training, and development opportunities.
* Funded DBS checks.
* Uniform provided.
* GDC registration paid for.
* Annual wage reviews.
* Auto-Enrol Company Pension scheme.
* Free onsite parking.
* The opportunity for future career development within our group.
* Plus, you will be able to advance your experience by working with highly skilled clinicians providing advanced treatment options to patients.
If you are passionate about providing excellent patient care and possess the necessary skills and registration, we encourage you to apply for this rewarding position as a Dental Receptionist.
Whether you are you newly qualified or a well-established nurse looking for an opportunity to learn new skills and grow in your career we would love to hear from you. We have a very experienced and supportive team of clinicians and support staff who are looking forward to welcome a new team member.
This is a permanent position that would suit an enthusiastic applicant looking for a move to a practice with a family feel.
We are happy to consider both full time and part time applicants as we can arrange a job share for the right candidate.
We also have a future development opportunity for the right candidate as the practice TCO
If you think this could be the ideal role for you, apply today!
Job Types: Full-time, Part-time, Permanent
Pay: From £11.67 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Transport links
Schedule:
* Day shift
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Nottingham: reliably commute or plan to relocate before starting work (required)
Experience:
* Dental: 1 year (preferred)
Licence/Certification:
* Indemnity insurance provider (preferred)
* GDC registration (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 01/11/2024
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