The National Institute for Health and Care Research (NIHR) is funded by the Department of Health and Social Care (DHSC). We work in partnership with the NHS, universities, local government, other research funders, patients and the public.
The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth. We are also a major funder of applied health research in low and middle income countries.
Job Description
We are seeking an experienced and detail-oriented Finance Support Officer to join our Finance & Contracts team at LGC’s Grant Management Group (GMG) on a fixed-term basis. This role will play a critical part in documenting and standardising finance processes by leading the development of comprehensive work instructions and process logs.
This is an exciting opportunity for a highly motivated individual to play a pivotal role in structuring and improving financial processes within a dynamic organization. If you are a self-starter with a keen eye for detail and a passion for process excellence, we encourage you to apply.
Key Responsibilities:
* Process Documentation Leadership – Take ownership of drafting, refining, and standardising detailed finance work instructions, ensuring clarity, consistency, and compliance with internal controls.
* Stakeholder Coordination – Collaborate closely with finance, contracts, and grant management teams to gather requirements, validate processes, and drive alignment.
* Process Mapping & Compliance – Develop a structured log of all financial processes, creating a central repository with clearly documented work instructions and reference materials.
* Continuous Improvement – Identify gaps, inefficiencies, and areas for enhancement in financial workflows, recommending improvements where necessary.
* Project Management & Execution – Manage the end-to-end process documentation project, ensuring timely completion and adherence to best practices.
* Ad Hoc Support – Provide additional support to the Finance & Contracts team as required, contributing to key initiatives and projects.
Qualifications
Required Skills & Experience:
* Proven experience in process documentation, finance operations, or a similar role within a structured corporate or grant management environment.
* Exceptional attention to detail, with a systematic and methodical approach to organizing information.
* Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
* Highly organized, proactive, and able to manage multiple priorities effectively.
* Strong analytical and problem-solving skills to assess existing processes and enhance efficiency.
* Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and process documentation tools.
Preferred Qualifications & Competencies:
* Education – Minimum of a Bachelor’s degree
* Industry Experience – Prior experience in finance, contracts, or grant management within a structured corporate, government, or non-profit environment.
* Process & Compliance Knowledge – Strong understanding of financial processes, controls, and documentation standards, even if no formal accounting qualification is required.
* Self-Motivation & Initiative – Ability to work independently, take ownership of tasks, and drive process improvements with minimal supervision.
* Results-Oriented Mindset – Committed to delivering high-quality work with precision, efficiency, and a focus on continuous improvement.
* Professionalism & Adaptability – Strong work ethic, resilience under pressure, and the ability to thrive in a fast-paced, deadline-driven environment.
Additional Information
Salary & Benefits Package
* Salary: £31,100 per year
* Performance Bonus: Annual bonus subject to company performance
* Annual Leave: 25 days of paid annual leave, plus UK public holidays
* Pension Scheme: Enhanced contributory pension scheme for long-term financial security
* Life Insurance: Comprehensive coverage to support you and your loved ones
* Private Healthcare: Access to Benenden Healthcare for additional medical support
* Commuter Support: Season Ticket Loan to assist with travel expenses
NB: This is an office-based, hybrid role, with an expectation for employees to attend our offices in Twickenham 2 to 3 days per week, and may increase, subject to team requirements.
To Apply
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a cover letter that showcases your key skills and experiences in relation to the 'Required Knowledge, Experience and Technical Skills' outlined in the job description. Additionally, share your enthusiasm for working with the NIHR.
NB: Closing date for applications is 5pm on the 19th March, interviews to start from 27th March.
Contract: Full time, 12 month fixed term maternity cover contract or secondment.
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
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