Join Our Team as a Franchise Business Manager at Oakhouse Foods Ltd About Oakhouse Foods Ltd: At Oakhouse Foods, were passionate about delivering delicious, nutritious meals directly to homes across the UK. We pride ourselves on quality, convenience, and making a difference in our customers lives. Join us and be a part of a forward-thinking company thats always looking ahead Location: Field-Based, supporting North sites (ideal location Birmingham/central to UK) Role Purpose: Were on the lookout for a dynamic and energetic Franchise Branch Manager. In this role, youll be the driving force behind our networks performance, working hand-in-hand with site owners to educate, coach, and inspire them. Your goal? To turn every site into a shining example of excellence, boosting our operations and driving our revenue to new heights What You Will Be Doing: Frontline Support: Ensure our operations run smoothly by supporting stock, financial admin, and the roles of our telesales, pickers, and drivers. Onboarding & Training: Welcome new site owners with thorough training and continuous onsite support. Performance Analysis: Dive into data to track and enhance site performance, pinpointing key areas for improvement. Coaching & Mentorship: Use insights to guide sites through performance monitoring and improvement plans. Goal Setting: Help sites achieve greatness by breaking down big goals into manageable steps and tracking their progress. Local Business Planning: Assist franchise partners with their business plans and local marketing efforts. Incident Management: Be the hero in resolving network incidents swiftly and efficiently. Compliance & Standards: Work with Health & Safety and Food Safety teams to ensure were always up to legal standards and brand guidelines. Operational Excellence: Identify and resolve issues to maintain top-notch network operations. Innovative Initiatives: Lead the roll-out of new programs through a mix of virtual training, classroom sessions, and onsite coaching. Continuous Improvement: Feed insights back into the business and work on initiatives to enhance customer experience. Performance Management: Address non-conformance and underperformance head-on to maintain high standards. Commercial Acumen: Use your business savvy to make decisions that contribute to our overall success. What You Will Need: Empathy & Listening: Understand and respond to the unique needs of each site. Organization & Time Management: Juggle multiple priorities and manage your time like a pro. Analytical Skills: Turn data into meaningful insights and actionable plans. Inspiration & Support: Motivate site owners to overcome challenges and stay committed. Reporting Skills: Create clear, well-structured reports that provide valuable insights. Passion for People: Show genuine care for individuals and their success. Franchise Experience: Understand the importance of brand consistency. Full UK Driving Licence: Ready to hit the road and support our sites. What Youll Get: Innovative Environment: Be part of a company that values creativity and fresh ideas. Professional Growth: Opportunities for continuous learning and career development. Collaborative Team: Work with a supportive, talented team thats dedicated to excellence. Impactful Work: Play a crucial role in boosting our e-commerce revenue and enhancing the customer experience. Competitive Salary: Enjoy a salary that reflects your skills and experience. Ready to make a difference? Join Oakhouse Foods and be a part of our exciting journey Apply now and be a part of our exciting journey