Senior Roadfreight Account Manager
Metro is a leading provider of import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
We are seeking an experienced Senior Roadfreight Account Manager to join our European Roadfreight division, which has experienced fantastic growth over recent years and aspires to be an industry leader in European Overland services.
This is an excellent opportunity for someone with several years' experience within the European Roadfreight market who would like to work in a vibrant and forward-thinking company, within a friendly but high achieving team.
Key Responsibilities:
* Be the main point of contact for some of our key clients, developing strong relationships and gaining a deep understanding of their requirements.
* Using your knowledge and experience to best manage shipment flows and find solutions for the client, including daily handling of shipments / quotes / queries.
Development and Commercial Awareness:
* Keep in regular contact with clients to explore opportunities to grow and maintain our business further, understanding the commercial implications of how you move shipments.
* Have a good understanding of market rates and contacts within the European Roadfreight marketplace.
Integration:
* Absorb Metro's unique customer-focussed approach in your day-to-day practices, working closely with our commercial team as new accounts are onboarded and require integration.
* Understand our internal systems, practices and ways of working.
General Skills:
* Ambitions to develop your career further and take on leadership roles as we grow.
* Proven experience in European Roadfreight, ideally 5+ years, with excellent written and verbal communication skills, planning and attention to detail, and customer service skills.
Why Choose Us?
* We offer a competitive salary (£60,000 - £80,000 per annum) including a bonus paid twice a year.
* Access to benefits, discounts and wellness platform.
* Health cash plan.
* Octopus Electric Vehicle car scheme.
* Free parking.
* A respectful working environment.
* Plenty of opportunities for training and development.