Senior Nurse Ophthalmology Nurse Practitioner, Band 7
Gloucestershire Hospitals NHS Foundation Trust
Senior Nurse Ophthalmology Nurse Practitioner, Band 7 (26 hours a week)
The Ophthalmology nurse practitioner role provides high-quality specialist ophthalmic nursing care to patients including skills in assessment, diagnosis, prescribing and treatment within the uveitis, casualty and medical retinal multidisciplinary pod services. The post holder also leads on the delivery of specific ophthalmic procedures such as delivery of Yag laser capsulotomy, injections of botulinum toxin to muscles around the eye, fundus angiography and photodynamic therapy.
Main duties of the job
1. To work alongside the Matron, consultants and wider team to determine and deliver on service strategic objectives and to promote the overarching vision for the service
2. To provide expert knowledge and advice in own specialist area, ensuring maintenance of clinical excellence underpinned by evidence-based practice
3. To lead on the delivery of specific ophthalmic procedures such as delivery of Yag laser capsulotomy, injections of botulinum toxin to muscles around the eye, fundus angiography and photodynamic therapy
4. To provide specialist ophthalmic skills in assessment, diagnosis, prescribing and treatment within the uveitis, casualty and medical retinal multidisciplinary pod services
5. To manage triage telephone referrals from GPs, Emergency Department, Minor Injury Units, optometrists and self-referring patients, and collate data for audit
6. To take day to day responsibility on effective management of nursing resource, ensuring staff rotas are able to deliver safe and effective patient care
7. To work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families
8. To take an active role within clinical governance and quality framework, helping to embed the culture of continuous improvement
9. To contribute to the development, implementation, monitoring and evaluation of standard operational procedures, policies, protocols and guidelines relevant to the defined service
About us
Gloucestershire Hospitals is one of the largest hospital trusts in England serving a diverse population of almost 620,000 people. We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital.
Our people are at the heart of what we do. Our workforce is almost 8,000 strong and our caring and dedicated staff are recognised as providing good and outstanding patient-centred care across a range of clinical areas.
We are committed to recruiting the best people to work with us to achieve our vision of providing Best Care for Everyone and our success depends on the commitment and dedication of our staff.
We are committed to diversity, inclusion and equality of opportunity for everyone, valuing and celebrating differences and encouraging a workplace and culture where all can thrive. We endeavour to ensure each and every person working in our organisation feel respected and valued.
In return, we offer the opportunity to work at a trust that is on a truly exciting Journey to Outstanding and to make a real difference to the lives of our patients, their families and the wider community. We are also committed to training and developing you to be the best you can be and offer you a rewarding career, whatever your role.
Job responsibilities
Clinical
1. Provide high-quality specialist ophthalmic nursing care to patients by delivering evidence-based, individualised patient care according to patients changing health care needs
2. Directly deliver, coordinate and supervise patient care, ensuring that the assessment, planning, implementation and evaluation of care is of high standard, encompassing the Trust vision of best care for everyone
3. Deliver, demonstrate and supervise safe and appropriate care within a challenging and changing clinical environment, using highly specialised equipment and resources
4. Lead on the delivery of specific ophthalmic procedures such as delivery of injections of botulinum toxin to muscles around the eye, fundus angiography and photodynamic therapy
5. Manage Yag laser capsulotomy clinics and prescribe according to departmental protocol
6. Provide specialist ophthalmic skills in assessment, diagnosis, prescribing and treatment within the uveitis, casualty and medical retinal multidisciplinary pod services
7. Manage triage telephone referrals from GPs, Emergency Department, Minor Injury Units, optometrists and self-referring patients, and collate data for audit
8. Use advanced communication skills in all aspects of patient assessment, care and support
9. Maintain visibility within the clinical area, role modelling high standards of care, evidence-based practice and effective leadership
10. Actively manage and professionally lead the nursing team as a key member of the multidisciplinary workforce
11. Work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families and provide high standards of care
12. Take a key role in the implementation of any clinical initiative
13. Work continuously to promote and support clinical training, education and development of other staff
14. Provide links between patients and other support networks through referrals
Management
1. Work alongside the Matron, Band 7s, consultants and wider team to determine and deliver on strategic service objectives
2. Manage and lead the service within agreed standard operational procedures and support the development of new working practices as appropriate
3. Work alongside the Matron to develop and implement action plans to achieve key performance indicators and ensure high standards of care
4. Manage day to day safe staffing levels and escalate concerns using escalation processes
5. Maintain the electronic roster to ensure that it is kept up to date. Record and monitor staff absences, ensuring staff sickness and absence comply with the Trust targets
6. Line manage a defined group of staff, ensuring that appropriate human resource policies, procedures and practices are followed
7. Identify and manage any staff underperformance and lead / assist in the development and implementation of performance action plans as appropriate
8. Seek to eliminate / reduce any staff conflict and take any remedial and on-going action as appropriate
9. Manage any patient, relative or staff complaints in line with the Trust complaints procedure
10. Deliver and support staff appraisals and promote mandatory training to achieve key performance indicators
11. Facilitate the recruitment of Ophthalmology nurse practitioners through effective processes to enable the selection of the most suitable candidates, whilst supporting those individuals to make an appropriate career choice
12. Facilitate staff retention by focusing upon initial selection as above and promoting clinical support, job satisfaction and opportunities for staff personal and professional development
13. Take responsibility for the health and safety of patients, relatives and staff and contribute towards clinical and environmental risk assessments and risk reduction practices
14. Work in a manner that makes best use of available resources and aim to reduce unnecessary waste from a financial and environmental perspective
15. Support the Matron to manage the pay and non-pay budgets as appropriate and agreed
Leadership
1. Jointly lead on maximising the opportunities to develop a highly skilled, motivated and engaged workforce which continually strives to improve patient, relative and staff experience
2. Demonstrate a positive and pro-active approach to the on-going support and development of registered nurses and registered dental nurses and other staff members
3. Role model high standards of patient care, communication, commitment and organisation for others to follow
4. Maintain a creative, yet measured approach to service developments and use effective leadership skills to ensure effective change
5. Encourage and promote a shared leadership model, enabling and empowering others, of all grades, to take the lead with various initiatives within Ophthalmology services and the wider Trust whilst clearly demonstrating the Trust leadership values and behaviours
6. Lead or actively support all agreed quality improvements within Ophthalmology services and link with other teams and services as appropriate within and outside of Trust.
7. Collaborate with local, network and national colleagues as appropriate to maintain shared best practice within Ophthalmology services
8. Actively participates in multidisciplinary meetings, acting as the patient advocate and providing clinical nurse specialist input
9. Work collaboratively with community agencies involved in supporting patients with sight loss
Communication, interpersonal skills, professionalism and personal qualities
1. Deliver complex and contentious information to large and small groups sometimes in clinical areas where staff may be reluctant to be involved
2. Demonstrate an ability to work cohesively with all members of the Ophthalmology service
3. Communicates sensitive, confidential information to patients, taking in to account the need for empathy, reassurance and compassion
4. Communicate sensitively with staff members, particularly when needing to lead difficult conversations or manage underperformance
5. Demonstrate politeness, courtesy and sensitivity in providing compassionate care for patients, visitors, relatives and colleagues.
6. Demonstrate an ability to work under pressure and to agreed timescales
7. Take initiative and demonstrate a progressive, creative and forward-thinking approach
8. Act as a good role model for others to follow to include personal appearance and adherence to Trust uniform policy
9. Work in a manner to promote the Trust values and core objectives
10. Work within the Nursing and Midwifery Council code at all times
11. Maintain own professional development, mandatory training and Nursing and Midwifery Council l revalidation requirements
12. Always seek advice and support when required and encourage others to do the same
Research and audit
1. Work in a manner that promotes any audits or research taking place within Ophthalmology services or the wider Trust as appropriate
2. Promote and demonstrate the use of evidence-based practice and related policy, procedure and guidelines
3. Assist in the collection and reporting of data as appropriate to maintain key performance indicators
Education and training
1. In conjunction with the Matron, identify personal training and development needs through the Trust appraisal process
2. Maintain and continually develop knowledge, competence and skills required to perform the role effectively
3. Undertake all mandatory training appropriate to role
4. Support the training, education and development of staff within defined service as appropriate
5. Be actively involved in and support departmental education programmes
6. Develop the skills to supervise, mentor, support and educate less experienced and non-registered staff in the clinical practice setting
Improving safety, quality and developing practice
1. Work with staff undertaking audit and research projects. To be involved in making recommendations for changes to management practice and procedures and the implementation of those changes as appropriate.
2. Contribute to the Clinical Governance and Quality agenda by active participation in service initiatives, health and safety and risk management
3. Take joint responsibility for leading on safe and effective infection, prevention and control measures
4. Develop and share own knowledge with other members of the wider team both locally and nationally
5. Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources
6. Understand and contribute to the development, implementation, monitoring and evaluation of standard operational procedures, policies, protocols and guidelines relevant to the defined service
7. Openly question and challenge strategic and operational practice in a constructive way so that standards of patient care are continually evaluated and improved.
8. Report and investigate incidents as appropriate within role and designated service
Physical, Mental & Emotional Effort & Working Conditions
1. Comply with Trust and departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, risk management, Data Protection Acts and patient confidentiality at all times
2. Required to utilise recognised manual handling techniques and guidelines
3. Will be expected to frequently manoeuvre patients / objects over 15 kg using appropriate aids
4. Will have exposure to, and will be required to follow policies and procedures pertaining to, infestations, bodily fluids, infection control, radiation and substances hazardous to health.
5. There will be an on-going requirement to maintain excellent standards of care whilst working under pressure in an ever-changing and challenging environment
Person Specification
Qualifications
* Active registration with the Nursing Midwifery Council as a Registered Nurse
* Evidence of postgraduate Ophthalmic Qualification
* Evidence of non-medical prescribing qualification or willingness to work towards
* Management/leadership qualification or equivalent level of skill gained through experience
* Recognised teaching and assessing qualification
* Evidence of ongoing professional development through maintenance of professional portfolio and registration revalidation
* MSC modules or willingness to work towards
* Completion of Silver Quality Improvement
Experience
* Extensive current experience of working in Ophthalmology
* Evidence of building effective working relationships with members of the multi-disciplinary team and other key stakeholders
* Experience of leading and managing change
* Experience of managing individuals to include objective setting, learning and development and reviewing of progress against development plans
* Experience of undertaking audit/research
Knowledge
* Knowledge of basic science, anatomy and physiology and symptoms of eye disease, including presentation, treatment and management of ophthalmic conditions
* Knowledge of ophthalmic drugs including its indication, side effects, adverse effects and potential interaction to other drugs
* Demonstrate an understanding of optics, refraction and biometry
* Knowledge of Human Resource process and line management responsibilities
* A good understanding of clinical governance, incident reporting and investigating
Skills and Abilities
* Proficiency on recognising ophthalmic emergencies
* Proficiency on managing telephone triage for emergency eye conditions and general ophthalmic advice
* Proficiency on gaining written patient consent
* Proficiency on cannulation and intravenous drug administration
* Proficiency on administering Botulinum Toxin for blepharospasm and hemifacial spasm
* Able to contribute to the development, implementation, monitoring and evaluation of policies/protocols/guidelines relevant to area of practice
* Ability to effectively lead the nursing team to deliver high standards of patient care
* Personally resilient and able to manage complexity and work in an ambiguous or changing environment.
* Acts as a role model, lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice
* Proficiency on slit lamp biomicroscope
* Proficiency on pachymetry and visual fields
* Proficiency on Optical Coherence Tomography images and assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Gloucestershire Hospitals NHS Foundation Trust
Matron of Head and Neck and Ophthalmology services
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