The purpose of this role is to support radiotherapy operations by undertaking radiotherapy appointment and patient pathway scheduling to the highest professional standards, working with Medical, Radiographic, Physics and other Administrative colleagues.
This is a key administrative role in the Radiotherapy Department, responsible for booking and agreeing pre-treatment and treatment appointments for all NHS and private patients requiring Radiotherapy. The post holder is required to interpret radiotherapy referrals and liaise with clinicians, section managers and other disciplines to formulate the correct patient pathway, whilst adhering to the cancer wait targets. The post holder will be responsible for ensuring the private patients have a smooth service and that the relevant insurance details are logged in preparation for billing. The post holder may be asked to prepare the invoices at the end of a private patient’s treatment.
The post holder will be required to work within a radiotherapy bookings team, which will include rotational senior administrators. Other key tasks will include patient registration onto the radiotherapy database, development and delivery of training of their expertise to other senior administrators. In addition, you may assist patients and visitors to the centre by working on the reception desk and help support other admin tasks when required. The post holder will be a good communicator and will use verbal and written communication skills with patients and a variety of other disciplines within the department and wider trust; including the urology team, clinical measurements and chemotherapy.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
For further details / informal visits contact:
Name: Julie Henson
Job title: Radiotherapy Administration Manager
Email address: juliehanson@nhs.net
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