We are seeking a motivated and professional Lettings Consultant to join a dynamic team in Stourbridge. Based in a well-known and established independent estate agency with a well-positioned and highly visible office, you will play a key role in delivering exceptional service and ensuring success in all aspects of the lettings process, from initial enquiries to tenancy agreements. Key Responsibilities: • Handle incoming enquiries via telephone, email, website, and walk-ins.• Coordinate and manage the diary for property viewings and appointments.• Conduct property viewings and represent the company professionally to prospective tenants.• Prepare and deliver property performance reports and regular updates to landlords, Partners, and the Managing Director.• Manage the entire tenancy application process, ensuring accuracy and efficiency.• Ensure compliance with relevant lettings regulations and company policies. Ideal Candidate Profile: • Extensive experience in the lettings sector.• Demonstrated ability to achieve and exceed KPIs.• Strong knowledge of property management processes and compliance requirements.• Good awareness of the local housing market and trends.• Excellent telephone manner, communication, and interpersonal skills.• Competent IT user, with experience in lettings or property management software.• Must hold a full, clean driving license (own car preferred; company pool car available). Benefits: • Competitive salary and performance-based incentives.• Friendly, supportive work environment with opportunities for growth.• Access to a company pool car for business-related travel.• Ongoing training and professional development opportunities. AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.