Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, Essex. We are recruiting for experienced and forward-thinking Customer Service Assistant. This is a full-time and permanent position working for a very well-established company. This role is interesting and varied with a scope for progression.
Working Hours:
37.5 hrs a week
8.5 hrs a day 9.00am - 5.30pm
Core hours 10am - 4pm must be covered.
1 hour Lunch unpaid
Monday to Friday
Job Role:
To assist the Customer Service Supervisor with processing customer orders, allowing OTIF delivery to the final destination in line with company KPI. Responsibilities include:
1. Order entry of UK mainstream and Trad customer ordering
2. UK OTIF service reporting
3. General administration and recording
4. Pallet Management/ordering (CHEP)
5. Covering holidays within the team
What We Are Looking for in You:
Previous experience in a similar customer service position is desirable, including:
1. Order management - processing into company ERP system
2. Experience of working with 3/4PL providers
3. ERP user experience
4. Competent user of Excel and other Microsoft Office applications
5. Enjoys working in a fast-paced environment
6. Team player and the willingness to be flexible
Benefits:
Holidays: 23 days (April to March) increases with service to 28 days
Additional leave of up to 10 days in the anniversary for long service milestones.
Pension: Group personal pension, company contribution of 4%
Life Cover: 3 x your salary in the event of your death to your nominated beneficiary.
Occupational maternity pay plus SMP
Accident Cover: Disability Compensation Payment
BUPA cashplan: Company pays for Individual Cover or Family. Employee has the option to increase the benefit.
Employee Star Award
Employee Assistance Programme
Lunches: Free every day (equates to value of £7.00)
Free drinks available all day
Quarterly Staff Samples
Heavily subsidised sports and social events (e.g., White water rafting £20, Climb the O2 £10)
Annual company BBQ
If interested, please apply directly or call Tom Kurczab at Premier Recruitment Group.
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